At a Glance
- Tasks: Join a dynamic team providing database support for MSSQL and Oracle.
- Company: A leading database consultancy in Edinburgh with a stellar reputation.
- Benefits: Enjoy a salary up to £25k, private healthcare, and a company pension.
- Why this job: Great opportunity for career growth with self-study time and e-learning tools.
- Qualifications: Recent IT graduate with knowledge of relational databases preferred.
- Other info: Flexible shift patterns and a supportive team environment await you.
The predicted salary is between 21000 - 35000 £ per year.
I'm currently on the lookout for a recent graduate in an IT degree to join a successful database consultancy in Edinburgh. They are looking for an ambitious grad with a passion for IT to join their team in Edinburgh and assist with their support service that they offer to their customers. They have invested heavily in their tech in recent years, so you'll be working within both a modern and challenging environment which will have massive benefits to you in terms of developing skills and trailblazing a career path.
Speaking of development, they are massive on career progression and upskilling within the role. They offer time for you to 'self study' on shift, pay for you to sit exams, and provide you with elearning tools; so it’s a great opportunity for someone to grow their knowledge in the database space, especially with SQL and Oracle. They have in-house success stories of employees joining as a grad support consultant and climbing the ranks into more senior roles.
Day to day, you will be working as part of the service desk team where you will carry out basic database support on MSSQL and Oracle. This relies heavily on your ability to keep on top of any tickets that come through and resolving issues where possible. They don’t expect your skills to be overly advanced (being a grad), so you will work closely with senior members of the team and escalate tickets as and when needed.
Shift Patterns:
- Out of hours Nightshift from 6:30pm to 7:30am
- Dayshift from 07:30am to 06:30pm
- 39 hours per week on rotational basis (3 days per week)
Key Responsibilities / Requirements:
- IT graduate with a solid educational background is a must
- Experience with relational databases such as Oracle or SQL Server would be a distinct advantage
- Good working knowledge of data entry, maintenance and management of enterprise solution products
- Good Knowledge or working experience with enterprise software would be highly desirable
- Ability to learn new software products quickly combined with a genuine interest & enthusiasm
- Excellent communication skills, combined with previous experience in a customer facing technical Service Desk environment
In return, they are able to offer a salary of up to 25k and a generous benefits package which includes private healthcare and company pension. They also provide onsite parking for those who live further out or prefer to drive. It will likely be a 1 stage interview on MS Teams call with a few members of the team, and they are looking to get these conducted and the ideal candidate started ASAP.
If you are an ambitious recent tech graduate with a desire to kickstart your career in the industry, please apply or drop me an email with your CV attached.
Graduate Database Support Consultant employer: Cathcart Technology
Contact Detail:
Cathcart Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Database Support Consultant
✨Tip Number 1
Familiarise yourself with the specific database technologies mentioned in the job description, particularly MSSQL and Oracle. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Prepare to discuss your previous experiences in customer-facing roles, even if they are not directly related to IT. Highlighting your communication skills and ability to resolve issues will show that you can thrive in a service desk environment.
✨Tip Number 3
Research the company’s culture and values, especially their focus on career progression and upskilling. Be ready to express how you align with their commitment to personal development and how you plan to take advantage of the learning opportunities they offer.
✨Tip Number 4
Since the interview will likely be conducted via MS Teams, ensure you are comfortable with the platform. Test your technology beforehand and create a professional environment for the call to make a great first impression.
We think you need these skills to ace Graduate Database Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT degree and any relevant experience with databases, particularly MSSQL and Oracle. Emphasise your educational background and any projects or coursework that demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your eagerness to learn. Mention why you are interested in the Graduate Database Support Consultant role and how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly outline your knowledge of relational databases and any customer service experience. Use specific examples to demonstrate your ability to communicate effectively and resolve issues.
Prepare for the Interview: Research common interview questions for technical support roles and practice your responses. Be ready to discuss your understanding of database management and your enthusiasm for career progression in the field.
How to prepare for a job interview at Cathcart Technology
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and databases during the interview. Share any personal projects or experiences that highlight your interest in IT, especially with SQL and Oracle.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss how you've approached challenges in the past, particularly in a customer-facing role. Think of examples where you resolved issues effectively, as this will showcase your ability to handle support tickets.
✨Familiarise Yourself with the Company
Research the consultancy and their services before the interview. Understanding their tech investments and commitment to employee development will help you align your answers with their values and show that you're genuinely interested.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and opportunities for growth. This not only shows your interest but also helps you gauge if the company is the right fit for you.