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- Tasks: As a Barista, you'll craft amazing drinks and ensure top-notch service in a vibrant team.
- Company: Join Carebrook, a Pret franchise, where joy and teamwork create a unique work culture.
- Benefits: Enjoy a positive atmosphere, team spirit, and opportunities for personal growth.
- Why this job: Be part of a fun environment that values your contributions and offers training to enhance your skills.
- Qualifications: No prior experience needed, just a passion for coffee and customer service!
- Other info: This role is open to UK residents only; no visa sponsorship available.
We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.
A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard. The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect. The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.
- Right Pret People: Barista Prepared Drink Training
- To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
- To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
- To ensure all hot drink training material is available and up to date.
- To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
- To call down the queue to bust queues.
- To serve Barista Prepared Drinks within a reasonable time.
- To ensure coffee calling is clear, appropriate and consistent to the customers and team.
- To “wow” customers with latte art.
- To make all Barista Prepared Drinks to Pret standards.
- To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
- To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
- To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
- To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
- To role model Barista prepared drink standard updates and new product launches.
- To report any Barista prepared drink ingredient quality issues to your Manager.
- To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To role model the 5 point check to ensure you are set for success.
- To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
- To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
- To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.
- To manage the waste levels of Barista prepared drink ingredients.
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
- To have a weekly sales target and share this with the team.
- To know your shop Barista Prepared Drinks sales versus total sales and the mix.
- To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
- To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISAs at this time.
Barista - Pret a Manger employer: Carebrook
Contact Detail:
Carebrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Pret a Manger
✨Tip Number 1
Familiarise yourself with Pret a Manger's coffee offerings and their unique 'Buzz' culture. Understanding their menu and being able to discuss it confidently will show your enthusiasm and fit for the role.
✨Tip Number 2
Practice your latte art skills! Being able to create visually appealing drinks can set you apart from other candidates and demonstrate your commitment to quality service.
✨Tip Number 3
Engage with current employees or visit a Pret shop to observe the team dynamics and customer interactions. This will give you insights into the work environment and help you align your approach during interviews.
✨Tip Number 4
Prepare to discuss how you embody Pret's five principles: staying hungry, caring deeply, sharing joy, growing together, and welcoming everyone. Providing examples from your past experiences will strengthen your application.
We think you need these skills to ace Barista - Pret a Manger
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Barista role at Pret a Manger. Familiarise yourself with their values and principles, as well as the specific responsibilities outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and any previous barista roles. Emphasise skills such as teamwork, communication, and your ability to maintain high standards of cleanliness and quality.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention how your values align with those of Pret a Manger and provide examples of how you've demonstrated similar principles in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a customer-facing role like a Barista.
How to prepare for a job interview at Carebrook
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of making drinks. Talk about your favourite coffee types, brewing methods, or any experience you have with latte art. This will demonstrate your genuine interest in the role.
✨Emphasise Team Spirit
Since Carebrook values team spirit, be prepared to share examples of how you've worked effectively in a team before. Highlight any experiences where you contributed to a positive atmosphere or helped colleagues.
✨Understand Pret's Values
Familiarise yourself with Pret's five principles: stay hungry, care deeply, share joy, grow together, and welcome everyone. Be ready to discuss how these values resonate with you and how you can embody them in your role as a Barista.
✨Prepare for Customer Interaction
As a Barista, you'll be engaging with customers regularly. Think of ways to create memorable experiences for them. Prepare some ideas on how you would 'wow' customers and ensure they leave with a smile.
