Team Medical Secretary

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a fulltime, permanent post of 37 hours per week, with a shift pattern of Monday to Friday. This post will ensure that an effective and efficient secretarial and administrative service is delivered to the multi-disciplinary team which comprises managerial, medical, psychotherapy, psychology, nursing and occupational therapy staff within adult community mental health services across Glasgow City HSCP. The post holder will ensure that the single point of access operates effectively and will work independently for much of the time managing their daily workload and supporting the wider team. The post holder may be required to provide day to day supervision of staff within the service.

KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

• Experience / Qualifications: Must show competence in the use of a range of computer packages evidenced by experience or formal qualification e.g. ECDL. Recognised qualification in Administration equivalent to HNC in Secretarial Studies or Business Administration, or SVQ in Administration at Level 3, or significant relevant equivalent practical experience. Conversant with office procedures and systems and able to demonstrate prior experience of working in a secretarial or administrative role. Such experience is unlikely to have been achieved in less than 3 years related secretarial/administrative experience at a more junior level through which a thorough understanding of office procedures has been obtained.
• Specific Skills/ Knowledge: Advanced keyboard skills. Good command of verbal and written English. Thorough knowledge of own department and organisation gained through prior experience within the organisation, induction, or period of orientation of not less than 4 weeks. There will be an ongoing requirement to have a personal development plan agreed with the manager which will include participation in training and development. Organisational skills, including ability to deal with a range of non-routine tasks, apply problem solving skills and ability to manage conflicting demands. Awareness of clinical terminology or a willingness to learn skills in this area.
• Personal Attributes: Team Player. Highly motivated and enthusiastic.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.

If you have any questions or concerns please contact the Recruiting Board. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.