Data Centre Technician Shift Technician

The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety ensuring client MSA & SLA\’s are achieved.

Main Function

• Data Centre Management:
  • Comply to working methods ensuring all SLA\’s and MSA\’s are achieved
  • Management of data centre infrastructure to provide concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
• Compliance:
  • Maintain compliance in accordance to all relative policies and procedures
  • Meet agreed inter-departmental OLA (Operational Level Agreement)
  • H&S Monitoring and corrective action to meet statutory compliance, SLA\’s and good business practice
• Critical System Management:
  • Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA\’s and SLA\’s are achieved
  • Conduct working methods to maintain agreed PUE levels
  • Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
• Data Centre Ethics:
  • Ensure compliance is maintained incorporating industry best practices
  • Ensure data centre facilities standards are enforced and maintained
  • Ensure data centre cleaning standards are enforced and maintained

Key Performance Areas

• Preventative and reactive maintenance of all building infrastructure systems
• The maintenance and coordination of generators, UPS’s, Chiller plant and air-conditioning, switchgear etc services
• Maintaining the Building Management Systems and monitoring of all equipment
• The power reticulation of all equipment in the building
• Overseeing new installations and the supervision of all Building Services Contractors
• Ensure reliability/maintenance of all equipment in buildings and building infrastructure
• Self-performing of first line repairs on electrical, plumbing and other building systems
• Responding to calls logged in the building i.e.: power tripped, new plugs installed, pipe leaking, etc. based on the level of priority
• Ensuring that all control of works are in place and adhered to
• Performing building inspections and audits
• Maintaining thorough and accurate records of daily activities, equipment status, and operating parameters.
• Must be pro-active, helpful, able to use initiative and must be willing to work extended hours
• Must be willing to travel
• All activities performed on time