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- Tasks: Join our mobile mechanic team, providing service inspections and on-the-spot repairs.
- Company: The AA is a renowned motoring organisation dedicated to customer satisfaction and employee growth.
- Benefits: Enjoy flexible weekday shifts, free breakdown cover, 23 days holiday, and a generous pension contribution.
- Why this job: Be the hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair or equivalent, plus a full driving licence with 6 points or less.
- Other info: Comprehensive training and support provided, with opportunities for career progression.
The predicted salary is between 30000 - 42000 £ per year.
Company description: Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays.
The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers’ workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
This is the job: Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! Free breakdown cover from day one. 23 days holidays (increases with service). Up to 7% company pension contribution. A famous brand that our customers love with industry leading training. Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
What will I be doing? You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You’re excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
More importantly you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working flexible hours, which could include evenings.
Additional Information: As a valued team member, we develop career programs for our employees’ growth and long-term progression within an organization. These programs are designed to match employees’ abilities, needs, and career goals to current and future opportunities.
Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Mobile SMR Technician - Hemel Hempstead employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile SMR Technician - Hemel Hempstead
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what the company stands for will help you align your responses during any interviews or conversations, showing that you're not just a good fit for the role but also for the company culture.
✨Tip Number 2
Brush up on your technical skills related to vehicle maintenance and repair. Being able to discuss specific experiences where you've solved problems or completed repairs will demonstrate your expertise and passion for the role.
✨Tip Number 3
Prepare to showcase your customer service skills. Since you'll be the friendly face of the AA, think of examples where you've gone above and beyond for customers, as this will highlight your ability to delight clients in challenging situations.
✨Tip Number 4
Network with current or former employees of the AA if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
We think you need these skills to ace Mobile SMR Technician - Hemel Hempstead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile SMR Technician. Familiarise yourself with the job description and think about how your skills and experiences align with what the AA is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any specific technical skills that relate to the role, such as diagnostics or problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your ability to work independently and your commitment to providing excellent customer service, as these are key aspects of the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in vehicle maintenance and repair. Bring examples of past experiences where you successfully diagnosed and fixed issues, as this will demonstrate your problem-solving abilities.
✨Emphasise Communication Skills
As a mobile technician, you'll need to communicate effectively with customers. Practice explaining complex technical issues in simple terms, showcasing your ability to make customers feel comfortable and informed.
✨Demonstrate Flexibility and Independence
Highlight your ability to work independently and adapt to various situations. Share examples of how you've managed your time and tasks effectively, especially in unpredictable environments or weather conditions.
✨Research The AA and Its Values
Familiarise yourself with The AA's mission, values, and recent developments. Showing that you understand the company culture and are aligned with their commitment to customer service and diversity will set you apart from other candidates.
