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- Tasks: Lead daily operations and support your team in achieving performance goals.
- Company: Join Arvato UK, a rapidly growing company at the heart of logistics.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Why this job: Be part of a dynamic team, driving efficiency and making a real impact.
- Qualifications: Experience with SAP and FMCG environments; strong leadership and communication skills required.
- Other info: Free car parking and a supportive Employee Assistance Programme available.
The predicted salary is between 29000 - 38000 £ per year.
Location: East Midlands Gateway
Salary: £34,068.06
Hours: 40 hours per week
Due to exceptional growth, Arvato UK are seeking a proactive, detail-oriented and results-driven Operations Supervisor to lead day-to-day operations and support our teams in achieving performance goals. Our Control Tower hub is the heart of our operation for ensuring order-flow and technical information is processed accordingly. Reporting to the Operations Manager, you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.
Your Tasks
- Technical Leadership of the operator warehouse control tower.
- Steering, coordination and implementation of the processes as well as planning of the daily business.
- First point of contact for all process and technical faults and forwarding of reports to the involved departments.
- Identification of optimisation potential, initiation of corrective measures and success control.
- Ensuring SLA compliance.
- Operational implementation of projects and documentation of processes.
- Working in the SAP system.
- Participation in resource planning (staff and infrastructure).
- Organization of the cross-customer deployment of Operator Warehouse Control Tower.
- Leading and managing a team to achieve and exceed SLAs.
- Distributing work orders and ensuring the workload of the employees.
- People management activities.
Your Profile
- Experience of working with computerised systems ideally SAP.
- Experience of operation in an FMCG environment.
- Able to demonstrate reliability, good time management and organisation skills.
- Ability to supervise, lead and motivate teams and provide coaching and feedback.
- Good written and verbal communication.
- Good numerical skills and record keeping skills.
- Able to demonstrate excellent attention to detail.
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
- Strong customer focus.
We Offer
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days.
- Pension contribution.
- A life assurance policy that pays out 4 x Salary.
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
- Employee Discount Scheme through Benefit Hub.
- Free car parking.
Control Tower Supervisor Job Details | 2019 employer: Bertelsmann
Contact Detail:
Bertelsmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Tower Supervisor Job Details | 2019
✨Tip Number 1
Familiarise yourself with SAP and other computerised systems relevant to the role. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in FMCG environments. Be prepared to discuss specific examples of how you've successfully managed operations or led teams in similar settings, as this will show your understanding of the industry's demands.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of instances where you've motivated a team or resolved conflicts, as this will demonstrate your ability to manage and inspire others effectively.
✨Tip Number 4
Research the company culture at Arvato UK. Understanding their values and mission can help you tailor your responses in interviews, showing that you're not just a fit for the role but also for the company.
We think you need these skills to ace Control Tower Supervisor Job Details | 2019
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in operations supervision and FMCG environments. Emphasise your familiarity with SAP and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and detail-oriented mindset. Mention specific examples of how you've led teams to achieve performance goals and improved processes in previous roles.
Highlight Key Skills: In your application, clearly outline your skills in time management, communication, and numerical record-keeping. Provide examples of how you've demonstrated these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Control Tower Supervisor role.
How to prepare for a job interview at Bertelsmann
✨Showcase Your Technical Knowledge
Since the role involves technical leadership and working with systems like SAP, be prepared to discuss your experience with these tools. Highlight specific examples where you've successfully managed technical issues or optimised processes.
✨Demonstrate Leadership Skills
As a Control Tower Supervisor, you'll need to lead and motivate a team. Share instances where you've effectively managed a team, resolved conflicts, or provided coaching. This will show your ability to inspire and guide others.
✨Emphasise Attention to Detail
Given the importance of accuracy in this role, be ready to provide examples that demonstrate your attention to detail. Discuss how you've ensured compliance with SLAs or how you've identified optimisation opportunities in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of scenarios where you had to take ownership of an issue and how you navigated it from start to finish.
