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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe UK is a leading provider of home repair services, dedicated to customer satisfaction.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on retail.
- Why this job: Be part of a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: You need Level 2 in Plumbing and experience in domestic housing.
- Other info: Comprehensive training provided, with support from experienced engineers and a focus on ongoing development.
The predicted salary is between 41950 - 45000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location - Ilford
Full Time - 40 hours a week - this includes some weekend, evening and bank holiday work
Salary - Between £41,950 - £45,000 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A Little More About The Role
HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers’ homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
HomeServe offer an industry leading reward package to attract the best in our field.
Your Benefits Working For HomeServe
- Basic starting salary of up to £41,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
What You Must Have
- Level 2 in Plumbing
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
At HomeServe you’ll work in a fun, friendly, inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. You’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers’ lives.
Training & Support
To help you settle in to your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
Where geographically appropriate we will pay for your accommodation.
Could you be who we are looking for? It’s our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - Ilford employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Ilford
✨Tip Number 1
Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have in domestic housing. This will show that you meet the essential requirements for the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the hiring team. HomeServe values excellent customer service, so sharing examples of how you've gone above and beyond for customers can set you apart.
✨Tip Number 3
Familiarise yourself with HomeServe's culture and values. Understanding their commitment to inclusivity and support can help you align your responses and show that you're a good fit for their team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, including weekends and bank holidays. Showing that you're open to these requirements can demonstrate your commitment to the role.
We think you need these skills to ace Plumbing Engineer - Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications, particularly your Level 2 in Plumbing and any relevant experience in domestic housing. Use specific examples to demonstrate your skills in 1st and 2nd fix plumbing.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role at HomeServe. Mention why you want to work there and how your customer service skills align with their values. Be sure to include your availability for weekend and evening work.
Highlight Relevant Experience: In your application, emphasise your previous plumbing roles and any specific projects you've worked on. Detail your experience with general plumbing repairs and maintenance, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is essential in the plumbing industry.
How to prepare for a job interview at HomeServe UK
✨Showcase Your Plumbing Skills
Make sure to highlight your Level 2 plumbing qualification and any relevant experience you have with 1st and 2nd fix plumbing. Be prepared to discuss specific projects or challenges you've faced in domestic housing.
✨Emphasise Customer Service
HomeServe values excellent customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. This could include resolving issues or ensuring customer satisfaction after a job.
✨Demonstrate Team Spirit
Since HomeServe promotes a collaborative culture, express your willingness to work as part of a team. Share experiences where you've successfully collaborated with colleagues or trained others, showing that you're a team player.
✨Prepare Questions About Training
HomeServe offers extensive training, so come prepared with questions about the training programme. This shows your eagerness to learn and grow within the company, which is something they highly value.
