Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support project delivery and ensure resident satisfaction in housing maintenance.
- Company: Join a respected organisation making a difference in local communities.
- Benefits: Enjoy a competitive salary, professional development, and career growth opportunities.
- Why this job: Be the voice for residents and help improve their living conditions while building valuable skills.
- Qualifications: Experience in customer service or site support; strong communication and organisational skills required.
- Other info: Work in a dynamic environment with a focus on health and safety compliance.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a diligent and capable Project Liaison Officer to join the team of our client, an esteemed organisation within the housing sector. This role will focus upon supporting the delivery of maintenance and refurbishment programmes, ensuring the highest standards of service and customer satisfaction.
Key Responsibilities
- Act as the primary point of contact for residents throughout the lifecycle of a project.
- Provide clear and timely information to stakeholders, ensuring transparency and accountability.
- Maintain accurate records and files related to project communication and resident engagement.
- Assist in the preparation of reports, correspondence, and other documents as required.
- Liaise with contractors, site staff, and internal teams to resolve any issues that arise.
- Organise and attend meetings with stakeholders and residents as needed.
- Ensure compliance with health and safety standards across all project areas.
About You
- Experience within a liaison, customer service, or site support role within the housing or construction sector.
- Strong communication and interpersonal skills, with an ability to relate well to people from diverse backgrounds.
- Highly organised and adept at managing a varied workload.
- Competent in Microsoft Office applications and comfortable using database and reporting tools.
- An understanding of the principles of safeguarding, data protection, and health and safety.
Why Join Our Client?
- Be part of a team dedicated to making a positive impact within local communities.
- Competitive salary and benefits package.
- Opportunity for professional development and career progression.
Project Liaison employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Liaison
✨Tip Number 1
Familiarise yourself with the housing sector and current trends in maintenance and refurbishment programmes. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing and construction sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the challenges they face, which can give you an edge in discussions.
✨Tip Number 3
Prepare to showcase your communication skills by practising how you would handle various scenarios that may arise in a liaison role. Think of examples where you've successfully resolved issues or improved stakeholder engagement.
✨Tip Number 4
Research our client’s values and mission within the community. Understanding their goals will allow you to align your answers during interviews and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Project Liaison
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in liaison, customer service, or site support roles, particularly within the housing or construction sector. Use specific examples to demonstrate your skills in communication and organisation.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Project Liaison role. Emphasise your ability to provide clear information to stakeholders and your experience in maintaining accurate records and files.
Showcase Your Skills: In your application, highlight your proficiency in Microsoft Office applications and any experience with database and reporting tools. Mention your understanding of safeguarding, data protection, and health and safety principles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Novax Recruitment Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Project Liaison Officer. Familiarise yourself with the housing sector and the specific challenges it faces, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since the role requires strong communication and interpersonal skills, prepare examples from your past experiences where you effectively communicated with diverse groups. This could include resolving conflicts or providing clear information to stakeholders.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and keep track of multiple projects. You might want to share specific tools or methods you use to stay organised, as this is crucial for the role.
✨Prepare Questions for Them
Think of insightful questions to ask about the company’s projects, team dynamics, or their approach to customer satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
