Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and food at high-profile events.
- Company: Join Searcys, the UK's oldest caterer with a rich history since 1847.
- Benefits: Enjoy 50% venue discounts, up to 38 days leave, and a birthday off!
- Why this job: Be part of a dynamic team in a prestigious setting, making lasting connections.
- Qualifications: 2+ years in people management with strong food and beverage knowledge required.
- Other info: Work Monday to Friday in the vibrant City of London.
The predicted salary is between 28000 - 36000 £ per year.
Searcys is seeking a Hospitality Supervisor to join one of its City-based venues. The client in this venue is a globally renowned law firm. This role is situated within a Business & Industry (B&I) contract near Barbican.
As a Hospitality Supervisor, you will enjoy industry-leading benefits, including:
- 50% discount across Searcys venues
- Enrollment into the Searcys pension scheme
- Up to 38 days of annual leave (dependent on role)
- Access to discounts and communication portals
- Employee assistance program
- Enrollment into Searcys Champagne School
- Meals provided on shift at our venues
- Annual celebration event
- Cycle to work scheme
- Your birthday off
- A day off to volunteer or give back to a charity of your choice
As a Hospitality Supervisor, you will work closely with the Hospitality Manager on site, supporting the operations team, talented chefs, and sales personnel to deliver flawless service and exceptional food and drinks. You will build strong relationships with clients, understanding their briefs, and executing details with quality and a human touch. The role is Monday to Friday, based in the City of London.
Job Type: Full-time - 40 hours
Salary: £32,000, with overtime at x1.5
Key Responsibilities
- Contribute to the successful delivery of events on site
- Train staff and casual labor to meet departmental standards
- Monitor daily standards and report concerns
- Liaise with kitchen, events, and reception teams to ensure consistent food and service quality
- Meet clients upon arrival and ensure their requirements are met, communicating any changes effectively
- Handle customer complaints courteously and escalate when necessary
- Conduct regular checks for maintenance, housekeeping, and health & safety issues
- Ensure compliance with in-house accounting policies, monitor stock, and perform stock takes
- Adhere to cash handling procedures and report discrepancies
- Monitor staff timesheets for accuracy
Qualifications
- Minimum 2 years of experience in people management
- Excellent product knowledge in food and beverage
- Experience managing large events and dinners
- Professional demeanor and leadership by example
- Strong communication and presentation skills
- Initiative and time management skills
- Team-oriented and supportive attitude
- Exceptional customer care skills
Founded in 1847, Searcys is the oldest caterer in the UK. Working with us provides opportunities to participate in London's prestigious events, gain insights from experienced colleagues, and be part of a storied legacy in hospitality. Joining Searcys means being part of a proud history and reputable organization, fostering pride and belonging.
Hospitality Supervisor employer: Searcys
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with Searcys' history and values. Understanding the company's legacy and commitment to exceptional service will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in Business & Industry contracts. They can provide insights into the specific challenges and expectations of the role, which can be invaluable during your discussions with us.
✨Tip Number 3
Prepare to discuss your experience in managing events and leading teams. Be ready to share specific examples of how you've successfully handled large events or resolved customer complaints, as these are key aspects of the Hospitality Supervisor role.
✨Tip Number 4
Showcase your knowledge of food and beverage trends. Being well-versed in current industry standards and popular offerings can set you apart from other candidates and demonstrate your passion for the hospitality sector.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and people management. Emphasise any previous roles where you trained staff or managed events, as these are key responsibilities for the Hospitality Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of client needs. Mention specific examples of how you've delivered exceptional service or handled customer complaints effectively in past roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as strong communication, leadership, and time management. Use specific examples to demonstrate how you've successfully applied these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Searcys
✨Showcase Your Leadership Skills
As a Hospitality Supervisor, you'll need to demonstrate your ability to lead and manage a team. Prepare examples from your past experiences where you successfully trained staff or handled challenging situations, showcasing your leadership style and how it positively impacted service delivery.
✨Know the Company and Its Values
Familiarise yourself with Searcys' history and values. Understanding their commitment to exceptional service and quality will help you align your answers with what they are looking for in a candidate. Mention specific aspects of their operations that resonate with you during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding customer complaints or event management. Think of scenarios where you had to think on your feet and how you resolved issues while maintaining high standards of service.
✨Highlight Your Event Management Experience
Since the role involves managing events, be ready to discuss your experience in this area. Share specific examples of large events you've managed, detailing your role, the challenges faced, and how you ensured everything ran smoothly.
