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- Tasks: Coordinate and facilitate crew turnarounds for DHL Air flights, ensuring smooth transitions.
- Company: Join DHL Air, the UK's largest all-cargo air carrier, known for excellence in logistics.
- Benefits: Enjoy a competitive salary, private healthcare, and a company pension scheme.
- Why this job: Be part of a dynamic team that values passion, efficiency, and a 'Can Do' spirit.
- Qualifications: Previous experience in transportation or crew coordination preferred; strong communication skills required.
- Other info: Flexible shift schedule with 24/7 coverage; must be eligible for EMA Airside Pass.
The predicted salary is between 28800 - 42000 £ per year.
Working Hours: Permanent full-time position, 4 on, 4 off (working hours 1600 – 0230)
Work Location: EMA Cargo West, East Midlands Airport, Derby, DE74 2TR
Salary: Competitive
DHL Air (UK) Ltd is the largest all-cargo air carrier in the UK, operating a fleet of B757-200, B767-300 & B777-200F aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport, we wish to enhance the team to deliver our customer promise of; Excellence, Simply Delivered.
We have an exciting opportunity for a highly self-motivated individual that is people and service focused. Someone who gets it right first time, shows passion in their work and has the “Can Do” spirit that made DHL world leading in Logistics.
We are seeking a dedicated individual to join our ground operations team as a DHK Crew Turnaround Coordinator. In this role, you will be responsible for coordinating and facilitating the efficient turnaround of crews for DHL Air (UK) flights, including personally driving crews as necessary. Your primary objective will be to ensure the smooth embarkation and disembarkation of aircraft, maintaining on-time performance and seamless crew transitions. This is a 24/7 coverage position that requires exceptional organisational, communication, and problem-solving skills.
Responsibilities
- Coordinate the timely and efficient transportation of DHK crews to and from aircraft
- Collaborate closely with airline colleagues, ground handlers, and other relevant personnel to ensure seamless crew transitions
- Monitor flight schedules and make necessary adjustments to accommodate changes or delays
- Ensure compliance with all relevant regulations and documentation requirements
- Address and resolve any issues or emergencies that may arise during the crew turnaround process
- Maintain clear and effective communication channels with crew members and ground staff
- Work collaboratively with other team members to optimise overall crew turnaround efficiency
- Adhere to strict safety procedures and protocols at all times
- Assist the Airside Services Supervisor with requests related to pest control and lavatory services
Requirements
- Previous experience in transportation, aviation, or crew coordination roles is preferred
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Ability to work effectively under pressure and in a fast-paced environment
- Flexibility to work on a rotating shift schedule, including nights, weekends, and holidays
- Valid driving license and clean driving record
- Familiarity with aviation regulations and procedures is a plus
- Adaptability to changing circumstances and ability to handle unexpected situations
- Eligible for EMA Airside Pass
What you’ll get in return
A competitive salary and access to a variety of our excellent benefits including private healthcare and a company pension scheme.
What you’ll need to do next?
If you are interested in the role of DHK Crew Turnaround Coordinator and you are looking for your next career move, simply apply online ensuring that a full up to date CV and cover letter is attached with your application detailing how you meet the requirements of the role.
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
Closing Date: 30th June 2025
DHK Crew Turnaround Coordinator employer: DHL Express
Contact Detail:
DHL Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DHK Crew Turnaround Coordinator
✨Tip Number 1
Familiarise yourself with the specific operations and culture of DHL Air. Understanding their commitment to excellence and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through real-life examples. Given the fast-paced nature of the role, showcasing how you've effectively handled unexpected situations in the past will set you apart from other candidates.
✨Tip Number 4
Highlight your flexibility and adaptability in your conversations. Since this role requires working on a rotating shift schedule, emphasising your willingness to work nights, weekends, and holidays will show that you're committed to meeting the demands of the job.
We think you need these skills to ace DHK Crew Turnaround Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the DHK Crew Turnaround Coordinator position. Understand the responsibilities and requirements, and think about how your skills and experiences align with them.
Tailor Your CV: Customise your CV to highlight relevant experience in transportation, aviation, or crew coordination. Emphasise your organisational and communication skills, as well as any experience working under pressure in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how you meet the job requirements. Use examples from your past experiences to demonstrate your problem-solving abilities and your 'Can Do' spirit that aligns with DHL's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at DHL Express
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a DHK Crew Turnaround Coordinator. Familiarise yourself with the key tasks such as coordinating crew transport and ensuring compliance with aviation regulations. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
As this role requires excellent communication, be prepared to discuss examples from your past experiences where you've effectively communicated with team members or resolved conflicts. Highlighting your interpersonal skills will show that you can maintain clear communication channels with both crew members and ground staff.
✨Demonstrate Problem-Solving Abilities
Be ready to share specific instances where you've successfully handled unexpected situations or emergencies. This could involve discussing how you adapted to changes in flight schedules or resolved issues during crew transitions. Showing your ability to think on your feet will impress the interviewers.
✨Emphasise Your Flexibility and Adaptability
Since the role involves working on a rotating shift schedule, it's important to convey your willingness to work nights, weekends, and holidays. Discuss any previous experiences where you've had to adapt to changing circumstances, which will reassure them of your commitment to the job.
