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- Tasks: Lead HR activities at our stunning Covent Garden Hotel, ensuring a top-notch employee experience.
- Company: Join Firmdale Hotels, an award-winning luxury hotel group in London and New York.
- Benefits: Enjoy discounts, complimentary meals, increased holiday, and ongoing professional development.
- Why this job: Be part of a vibrant culture focused on people, engagement, and excellence in hospitality.
- Qualifications: HR generalist experience, preferably in hospitality, with strong knowledge of employment law.
- Other info: Must be eligible to live and work in the UK; documentation required at interview.
The predicted salary is between 36000 - 60000 £ per year.
Here at Firmdale Hotels, we have an amazing opportunity for an HR Manager to join our team at our beautiful Covent Garden Hotel. As the HR Manager, you will be responsible for overseeing the full remit of people-related activities within our Covent Garden Hotel. This is an on-site role based in our 5* luxury hotel. You will build and maintain trusted relationships with key stakeholders, providing sound and expert advice to deliver an excellent people service that is compliant and aligned with the business’s expectations.
Duties and Responsibilities:
- Supporting Senior Managers with employee relations, health and wellbeing, and people policies, providing support and guidance on HR issues, concerns, and queries, and overseeing ER cases.
- Assisting Managers with recruitment needs, ensuring the best onboarding experience for new starters.
- Organising and promoting employee engagement initiatives throughout your business areas.
- Ensuring effective and legal compliance regarding all personnel data and records, providing timely and accurate information to payroll.
- Implementing HR initiatives, the Company EAP programme, Occupational Health, and liaising with our people provider companies.
- Compiling monthly HR metrics, including staff turnover and retention, and creating and implementing action plans for improvement.
- Promoting excellent communication among employees using social media and our Talent Toolbox dashboard.
- Developing relationships with schools, colleges, and recruitment opportunities.
- Providing coaching and mentoring in a confidential manner.
- Keeping up to date with best practices, personal development, and legislation.
What you need:
- Excellent attention to detail.
- An HR generalist background at senior level, preferably within the hospitality sector, with previous experience and a passion for engagement, communications, employee relations, learning, and development.
- A strong working knowledge of employment law and preferably CIPD qualified (although not essential).
- Ability to solve operational and strategic issues pragmatically and commercially, based on operational feedback.
- A coach/mentor style with a friendly and warm personality, committed to developing people within the business.
- Passionate and enthusiastic about the industry and our people.
- Ability to build great rapport and relationships with teams and our people.
What we offer:
- Access to Wagestreem financial wellbeing app for discounts, coaching, and early wage access.
- Generous 30% discount at our restaurants and bars.
- Complimentary meals.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Increased holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Referral bonus scheme for recommending top talent.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service rewards.
- Exclusive discounts at Design Hotels and charitable volunteering opportunities.
- Staff sales, spa discounts, and product perks.
- And much more!
Why Choose Firmdale Hotels?
Firmdale Hotels stands as an internationally acclaimed group boasting 11 luxurious hotels and 8 bars and restaurants in London and New York. Our dedication to excellence has garnered recognition from the hospitality industry through numerous awards and accolades.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Human Resources Manager employer: Firmdale Hotels
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Manager
✨Tip Number 1
Network with professionals in the hospitality sector, especially those who have experience in HR roles. Attend industry events or join relevant online groups to connect with potential colleagues and learn about the latest trends in HR management.
✨Tip Number 2
Familiarise yourself with the specific HR challenges faced in the hospitality industry. Understanding issues like employee engagement, retention, and compliance will help you demonstrate your expertise during interviews.
✨Tip Number 3
Showcase your ability to build relationships by preparing examples of how you've successfully collaborated with teams in previous roles. Highlighting your interpersonal skills will be crucial for this position.
✨Tip Number 4
Stay updated on employment law and HR best practices, particularly those relevant to the hospitality sector. This knowledge will not only prepare you for the role but also impress the hiring managers at Firmdale Hotels.
We think you need these skills to ace Human Resources Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HR generalist experience, particularly in the hospitality sector. Emphasise your skills in employee relations, engagement, and compliance with employment law.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to developing people. Mention specific examples of how you've successfully managed HR initiatives or improved employee engagement in previous roles.
Highlight Relevant Qualifications: If you have any relevant qualifications, such as CIPD certification, be sure to mention them prominently. Even if not essential, they can set you apart from other candidates.
Showcase Your Soft Skills: In your application, highlight your ability to build relationships and communicate effectively. Use examples that demonstrate your friendly and warm personality, as well as your coaching and mentoring style.
How to prepare for a job interview at Firmdale Hotels
✨Know Your HR Fundamentals
Brush up on your knowledge of employment law and HR best practices, especially those relevant to the hospitality sector. Be prepared to discuss how you would handle specific HR scenarios, as this will demonstrate your expertise and confidence in the field.
✨Showcase Your People Skills
As an HR Manager, building relationships is key. Prepare examples of how you've successfully engaged with employees and management in the past. Highlight your coaching and mentoring experiences, as well as any initiatives you've led to improve employee relations.
✨Demonstrate Attention to Detail
Given the importance of compliance and accurate record-keeping in HR, be ready to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness has positively impacted your previous roles.
✨Align with Company Values
Research Firmdale Hotels and understand their culture and values. Be prepared to explain how your personal values align with theirs and how you can contribute to their commitment to excellence in hospitality and employee engagement.
