At a Glance
- Tasks: Assist customers, manage sales, and ensure a great in-store experience.
- Company: Join Matalan, a dynamic retailer committed to inclusivity and team spirit.
- Benefits: Enjoy a 20% discount, exclusive savings, and a supportive learning culture.
- Why this job: Kickstart your career in a fun, fast-paced environment with approachable management.
- Qualifications: No specific qualifications needed; just bring your energy and enthusiasm!
- Other info: Apply quickly as the position may close early due to high demand.
The predicted salary is between 18000 - 24000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure to a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits
We’re here to help you shape your future - and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our 'Your Voice' forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our 'MyMatalan' online platform and ongoing support and development to help you grow within your role
General Sales Assistant (Perm) 8 Hour Contract employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm) 8 Hour Contract
✨Tip Number 1
Familiarise yourself with Matalan's values and culture. Understanding their commitment to inclusivity and teamwork will help you align your responses during the interview, showcasing how you can contribute to their family-style approach.
✨Tip Number 2
Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond for customers, as this role is all about delivering exceptional service and creating a positive shopping experience.
✨Tip Number 3
Show your enthusiasm for working in a fast-paced retail environment. Be ready to explain how you handle pressure and adapt to changing situations, as these are key traits that Matalan looks for in their General Sales Assistants.
✨Tip Number 4
Engage with Matalan's online presence before your interview. Follow them on social media and read up on their latest news and initiatives. This will not only give you insight into the company but also provide you with talking points during your conversation.
We think you need these skills to ace General Sales Assistant (Perm) 8 Hour Contract
Some tips for your application 🫡
Understand Matalan's Values: Before applying, take some time to understand Matalan's core values and culture. Reflect these values in your application to show that you align with their mission of inclusivity and teamwork.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Use specific examples that demonstrate your ability to provide excellent customer service and work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your skills but also expresses your enthusiasm for the role. Mention why you want to work at Matalan and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Matalan
✨Understand Matalan's Values
Before your interview, take some time to research Matalan's core values and culture. Show how your personal values align with theirs, especially regarding teamwork, inclusivity, and customer service.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be interacting with customers regularly. Prepare for potential questions about how you would handle specific customer scenarios or complaints, demonstrating your problem-solving skills and customer focus.
✨Show Enthusiasm for Retail
Express your passion for retail and working in a fast-paced environment. Share any previous experiences that highlight your adaptability and energy, as these traits are essential for the role.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics, training opportunities, and Matalan's approach to employee development. This shows your genuine interest in the role and the company.