Telephony Account Manager (Protection)

Telephony Account Manager (Protection)

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with financial advisers and drive growth through impactful sales presentations.
  • Company: Join Royal London, the UK's largest mutual life and pensions company.
  • Benefits: Enjoy hybrid working, 28 days leave, and a generous pension scheme.
  • Why this job: Be part of a collaborative team that values personal development and inclusivity.
  • Qualifications: Experience in telephony business development and a passion for learning is essential.
  • Other info: Opportunity to achieve industry qualifications within your first two years.

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: Edinburgh

Contract Type: Permanent

Working style: Hybrid 50% office & home.

OTE quarterly and annual bonus scheme.

At Royal London, we're proud of our mutual status and the trusted relationships we've built across the UK financial advice market. Our Distribution team plays a vital role in protecting and growing these partnerships, ensuring our propositions reach customers through every channel and platform available.

We're looking for a passionate and driven Telephony Account Manager to join our Distribution team. This is a key role in delivering our strategy-broadening and deepening our reach across the UK financial adviser channel and ensuring Royal London is recognised for market-leading propositions.

What You'll Do

  • Champion Royal London's propositions and represent Distribution with professionalism and impact.
  • Build and nurture consultative relationships with financial advisers, adding value to their businesses and identifying new opportunities.
  • Deliver engaging sales presentations and support national campaigns to drive growth across all product lines.
  • Collaborate with internal teams including National Partnerships and technical specialists to meet adviser needs.
  • Share market insights to help evolve our propositions and ensure they meet the changing needs of advisers and customers.
  • Uphold our values and consumer duty principles in every interaction.

What You'll Bring

  • Experience in a telephony-based business development role, ideally within Protection and Financial Services.
  • A basic understanding of the competitive landscape and the Royal London brand.
  • A champion for personal development and willingness to complete R05, R01 and R07 or R03 industry qualifications within your first 24 months. Ambition to achieve Level 4 is desirable.
  • A self-motivated, results-driven mindset with excellent time management and organisational skills.
  • A collaborative spirit and professional curiosity to continuously improve and grow.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging: We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.

Telephony Account Manager (Protection) employer: Royal London Mutual Insurance Society

At Royal London, we pride ourselves on being an inclusive and empowering employer, offering a hybrid working model that promotes work-life balance in the vibrant city of Edinburgh. Our commitment to employee growth is evident through our comprehensive training opportunities and generous benefits, including a competitive pension scheme and private medical insurance. Join us to be part of a collaborative culture where your contributions are valued, and you can thrive in a meaningful role within the UK's largest mutual life, pensions, and investment company.
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Contact Detail:

Royal London Mutual Insurance Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephony Account Manager (Protection)

✨Tip Number 1

Familiarise yourself with Royal London's products and services, especially in the Protection sector. Understanding their offerings will help you engage more effectively with financial advisers and demonstrate your value during conversations.

✨Tip Number 2

Network with professionals in the financial services industry, particularly those who work with telephony-based business development. Building relationships can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss market trends and insights relevant to the financial adviser channel. Being knowledgeable about the competitive landscape will show your commitment and readiness to contribute to Royal London's strategy.

✨Tip Number 4

Demonstrate your self-motivation and results-driven mindset by setting personal goals related to the role. Share these ambitions during your discussions to highlight your proactive approach and alignment with Royal London's values.

We think you need these skills to ace Telephony Account Manager (Protection)

Telephony Sales Experience
Relationship Management
Consultative Selling
Presentation Skills
Market Analysis
Collaboration Skills
Time Management
Organisational Skills
Self-Motivation
Results-Driven Mindset
Understanding of Financial Services
Knowledge of Protection Products
Professional Curiosity
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in telephony-based business development, particularly within Protection and Financial Services. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've built consultative relationships and delivered sales presentations in previous roles.

Showcase Your Understanding of the Industry: In your application, include insights about the competitive landscape and how Royal London stands out. This shows that you’ve done your homework and understand the market dynamics.

Highlight Your Commitment to Development: Mention your willingness to pursue industry qualifications like R05, R01, and R07 within the first 24 months. This demonstrates your ambition and commitment to personal growth, which aligns with the company's values.

How to prepare for a job interview at Royal London Mutual Insurance Society

✨Understand the Company and Its Values

Before your interview, take some time to research Royal London and its values. Familiarise yourself with their mission and how they operate within the financial services sector. This will help you align your answers with their ethos and demonstrate that you're a good cultural fit.

✨Showcase Your Telephony Experience

Since this role is focused on telephony-based business development, be prepared to discuss your previous experience in similar roles. Highlight specific examples where you've successfully built relationships over the phone and how you've added value to clients' businesses.

✨Prepare for Sales Presentations

As a Telephony Account Manager, you'll need to deliver engaging sales presentations. Practice your presentation skills and be ready to discuss how you would approach presenting Royal London's propositions to financial advisers. Use examples from your past to illustrate your effectiveness.

✨Demonstrate Your Collaborative Spirit

Royal London values collaboration, so be sure to highlight instances where you've worked effectively with internal teams or partners. Discuss how you can contribute to a team environment and support colleagues in achieving common goals.

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