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- Tasks: Engage customers and help them find the perfect kitchen essentials.
- Company: ProCook is a fast-growing company passionate about cooking and sustainability.
- Benefits: Enjoy a £12.60/hr salary, 40% colleague discount, and generous annual leave.
- Why this job: Join a friendly team and make a positive impact on the planet.
- Qualifications: Retail experience preferred; passion for cooking and great communication skills required.
- Other info: Flexible hours, including weekends, and opportunities for learning and development.
Join ProCook as a Sales Advisor! Do you have a passion for cooking and all things kitchen-related? ProCook is searching for a dedicated Sales Advisor to join our dynamic team in our Truro Store! As a Sales Advisor at ProCook, you will play an essential role in providing exceptional customer service while helping customers find the perfect kitchen essentials for their needs. This is a part-time 12hrs/week position!
Your Key Responsibilities:
- Welcome and engage customers, providing assistance and product knowledge.
- Demonstrate and promote our extensive range of kitchenware and cookware.
- Achieve sales targets through effective customer interactions and upselling.
- Maintain store presentation and ensure products are well-stocked and displayed attractively.
- Handle transactions efficiently while addressing customer inquiries and resolving issues.
- Collaborate with team members to create a positive and helpful shopping environment.
The Ideal Candidate Will Have:
- Previous experience in retail or a customer-facing role is preferred.
- A passion for cooking and kitchen products.
- Excellent communication and interpersonal skills.
- The ability to work well in a team and independently.
- Flexibility to work varied hours, including weekends as needed.
- A positive attitude and eagerness to learn.
Why You’ll Love Working at ProCook:
- Salary is £12.60/hr
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Period bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!
Sales Advisor employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with ProCook's product range before your interview. Knowing the ins and outs of their kitchenware and cookware will not only impress your interviewers but also help you engage customers effectively.
✨Tip Number 2
Showcase your passion for cooking during your interactions with the team. Share your favourite recipes or kitchen hacks to demonstrate your enthusiasm, as this aligns perfectly with the role of a Sales Advisor.
✨Tip Number 3
Prepare to discuss your previous retail or customer service experiences in detail. Highlight specific instances where you successfully upsold products or resolved customer issues, as these skills are crucial for achieving sales targets.
✨Tip Number 4
Be ready to express your flexibility regarding working hours, especially weekends. ProCook values team members who can adapt to varied schedules, so showing your willingness to accommodate this will make you a more attractive candidate.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated excellent communication skills and a passion for cooking or kitchen products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at ProCook and how your skills align with their values, especially regarding customer service and teamwork.
Showcase Your Passion: In your application, express your love for cooking and kitchenware. Share any personal experiences or stories that illustrate your interest in the culinary world, as this will resonate well with ProCook's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at ProCook Ltd
✨Show Your Passion for Cooking
Make sure to express your enthusiasm for cooking and kitchen products during the interview. Share any personal experiences or favourite recipes that highlight your love for the culinary world.
✨Demonstrate Product Knowledge
Familiarise yourself with ProCook's range of kitchenware and cookware before the interview. Being able to discuss specific products and their benefits will impress the interviewer and show your commitment to the role.
✨Highlight Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Discuss how you handled difficult situations or went above and beyond to assist customers, as this is crucial for a Sales Advisor.
✨Emphasise Teamwork and Flexibility
ProCook values collaboration, so be ready to talk about your ability to work well in a team. Also, mention your flexibility regarding working hours, especially weekends, to show you're a reliable candidate.
