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- Tasks: Join us as an Event Steward, welcoming visitors and ensuring event safety.
- Company: Be part of a team that delivers world-class customer service at major events.
- Benefits: Enjoy flexible casual work hours and competitive pay starting at £12.21 per hour.
- Why this job: Experience the thrill of working at concerts and sports events while making a difference.
- Qualifications: No prior experience needed; just a good level of English and a calm demeanour under pressure.
- Other info: Must be over 18 to apply; training provided for all successful candidates.
We are looking for Event Stewards to work across Burnley and the North West; and join us as part of our Event Stewarding team. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular Burnley Football Club, Wigan Athletic, Wigan Warriors, Manchester United, Everton FC and more!
Stadium serves its clients with one goal in mind – keeping people safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world's special moments!
Responsibilities include and are not limited to:
- Welcoming all visitors to the venue
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offering an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
All skills below are advantageous however not essential as we will provide all training to support successful candidates:
- Experience working as an Event Steward
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations
If you want to work as an SIA operative, please apply using the specific SIA job advert, this advert is specifically for Event Stewards. Shift times will vary on each event, early and late shifts will be available. All work is offered on a casual basis giving you flexibility to work around your current commitments.
Rate of pay: Depending on the event you work, the hourly rate is £12.21.
If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!
Due to the nature of this role all applicants must be over 18 years of age.
Event Steward (Burnley) employer: Stadium Group
Contact Detail:
Stadium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward (Burnley)
✨Tip Number 1
Familiarise yourself with the venues and events in Burnley and the North West. Knowing the layout and specifics of places like Burnley Football Club or Wigan Athletic can give you an edge during interviews, as it shows your enthusiasm and preparedness for the role.
✨Tip Number 2
Network with current or former Event Stewards if possible. They can provide insights into the job and share their experiences, which can help you understand what the role truly entails and how to excel in it.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or at a recruitment event, showing that you can handle queries and provide excellent service will make you stand out.
✨Tip Number 4
Be prepared to discuss how you would handle high-pressure situations. Think of examples from past experiences where you remained calm and effective, as this is a key quality they are looking for in an Event Steward.
We think you need these skills to ace Event Steward (Burnley)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or event stewarding. Include specific roles you've held and the skills you've developed that relate to the responsibilities mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the events you'll be working at. Mention your ability to handle high-pressure situations and your commitment to providing excellent customer service.
Highlight Relevant Skills: In your application, emphasise your verbal and written English skills, as well as any previous experience in similar roles. If you have training or certifications related to event safety or customer service, be sure to mention those too.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all details are complete and correct, especially your right to work in the country and your contact information.
How to prepare for a job interview at Stadium Group
✨Show Your Customer Service Skills
As an Event Steward, you'll be the face of the event. Make sure to highlight any previous experience in customer service roles during your interview. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Calmness Under Pressure
Event environments can be hectic, so it's crucial to convey your ability to stay calm and composed. Prepare to discuss scenarios where you've successfully managed stress or high-pressure situations, showcasing your problem-solving skills.
✨Familiarise Yourself with the Venue
Research the venues where you'll be working, such as Burnley Football Club or Manchester United. Knowing the layout and key areas can help you answer questions confidently and show your enthusiasm for the role.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the training provided or the types of events you'll be stewarding. This shows your genuine interest in the position and helps you understand what to expect.
