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- Tasks: Manage stock operations and ensure smooth processes for a top beauty brand.
- Company: Join Charlotte Tilbury Beauty, a global sensation in the beauty industry since 2013.
- Benefits: Enjoy perks like exclusive product launches, discounts, and a structured career development programme.
- Why this job: Be part of a dynamic team that values creativity, operational excellence, and customer experience.
- Qualifications: No specific qualifications required; just a passion for beauty and teamwork.
- Other info: Flexible part-time hours with opportunities for growth in a vibrant work culture.
About the Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.
About Your Role
Charlotte Tilbury Stock Assistant is a true operator. They thrive on operational excellence and ensuring our stock processes are managed as smoothly as possible. They know time is of the essence — and how high demand our product is for our customer. They work behind the scenes to make magic happen whether it is processing deliveries, maintaining high stockroom standards and being the ultimate brand ambassador.
As a Stock and Operations Manager you will be:
- Driving operational success through motivation of the team to hit KPI targets.
- Driving profit protection through highlighting high stock volumes/slower selling lines to the business manager.
- Management of stock operations assistants ensuring any delegated tasks are followed up and reviewed (if applicable).
- Effective communication through the leadership team to support knowledge to improve customer experience instore where stock or any operations may impact or have changes.
- Implementing any brand processes meeting required deadlines.
- Working and liaising with host store partners and senior stakeholders; ensuring brand compliance with policies and procedures.
- Management of the shop floor replenished system and review to adapt the needs of the business where necessary.
- Monitoring and logging the use of testers weekly and ordering in accordance to needs.
- Management of all deliveries ensuring these are processed accurately and in a timely manner with any discrepancies raised and followed up.
- Completion and checks of all administrative tasks.
- Effective management of out of stocks to control instore lost sales.
- Ensuring the write off process for products complies with company policy and procedure, whilst limiting and reducing loss for the business is managed effectively and any flags are raised to the business manager.
Why join us?
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets.
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Stock Operations Manager employer: Charlotte Tilbury Beauty Ltd
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Operations Manager
✨Tip Number 1
Familiarise yourself with Charlotte Tilbury's brand values and operational standards. Understanding their commitment to customer experience and stock management will help you align your approach during interviews.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational success in previous roles. Highlighting your experience with KPIs and stock management will demonstrate your capability to excel as a Stock Operations Manager.
✨Tip Number 4
Show your passion for the beauty industry and stay updated on current trends. Being knowledgeable about the latest products and innovations will help you stand out as a candidate who truly understands the brand.
We think you need these skills to ace Stock Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Stock Operations Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in stock management or operations. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for the beauty industry and why you want to work for Charlotte Tilbury. Highlight specific examples from your past experiences that showcase your operational excellence and ability to drive team success.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Stock Operations Manager role.
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Understand the Brand
Before your interview, take some time to research Charlotte Tilbury Beauty. Familiarise yourself with their products, values, and recent news. This will show your genuine interest in the brand and help you connect your experience to their mission.
✨Highlight Operational Excellence
As a Stock Operations Manager, operational efficiency is key. Be prepared to discuss your previous experiences in managing stock processes, driving team motivation, and achieving KPIs. Use specific examples to demonstrate your skills in these areas.
✨Showcase Your Communication Skills
Effective communication is crucial for this role. Think of instances where you've successfully communicated with team members or stakeholders to resolve issues or improve processes. Highlighting these experiences will illustrate your ability to enhance customer experience through collaboration.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.
