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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team that empowers healthier living and celebrates unique experiences.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embark on a training programme to become a Health & Wellness specialist.
The predicted salary is between 24500 - 31500 £ per year.
Permanent
Store Location: Station Road, New Milton
Hours: 38.75 hours per week
Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you connect with the brand during your interview, showcasing your passion for their mission.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated staff or improved sales, as this will demonstrate your leadership skills and ability to drive performance.
✨Tip Number 3
Research common challenges faced by store managers in retail. Being able to discuss these challenges and how you would address them shows that you're proactive and ready to handle the pressures of the role.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples to demonstrate how you've successfully led a team in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention your enthusiasm for Holland & Barrett's values and how you align with their mission to empower healthier lives.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've set and achieved sales targets in previous roles.
Highlight Training and Development: Mention any relevant training or qualifications you have, especially those related to health and wellness. If you have completed any computer-based training or certifications, be sure to include these to demonstrate your commitment to product knowledge.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
As a Store Manager, your ability to deliver exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you've motivated and trained staff, set clear expectations, and handled challenging situations in a fast-paced environment.
✨Understand Sales Metrics
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you analyse sales figures and use them to drive financial performance and meet targets.
✨Embrace the Company Values
Holland & Barrett values inclusivity and caring. Make sure to express how your personal values align with theirs and provide examples of how you've contributed to a diverse and supportive workplace.
