Senior UI/UX Analyst

Join to apply for the Senior UI/UX Analyst role at Tokio Marine HCC International.

Reporting To: Head of Product Experience

Direct Reports: 2

Hybrid Working: Onsite 3 days a week, remote 2 days a week

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

Job Purpose

We are seeking a Senior UI/UX Analyst to join our new Product Experience (PX) Practice, reporting directly to the Head of Product Experience. This role is critical in ensuring that our digital products deliver intuitive, engaging, and effective user experiences across our platforms – primarily JS, React, Sitecore, Pega, and Guidewire Digital. Candidate must have hands-on experience in front end development with JS, React and CSS styling.

You will work closely with cross-functional product teams, providing strategic guidance and best practice for UX methodologies. You’ll also act as a key advisor to both IT and business stakeholders, helping shape the future of our digital experience across the organisation.

Key Responsibilities

• Lead the design and analysis of user journeys, workflows, and user interfaces across all our digital platforms.
• Collaborate with Product Managers, Designers, Developers, and Business Analysts to ensure user-centred design is embedded across all initiatives.
• Provide UX strategy, design advice, and best practices to product teams as part of the Product Experience Practice.
• Manage and mentor junior UI/UX team members, fostering skill development and consistency in UX delivery.
• Conduct user research, usability testing, and data analysis to inform design decisions.
• Engage with senior IT and business stakeholders to advocate for user-centric solutions and communicate design rationale.
• Work with platforms such as Sitecore, Pega, and Guidewire Digital to ensure best-practice implementation of experience design.
• Contribute to the evolution and adoption of UX standards, guidelines, and toolkits.
• Support product teams through workshops, ideation sessions, and design sprints.

Performance Objectives

• Define UI/UX best-practices and build Center of excellence.
• Contribute to the evolution and adoption of UX standards, guidelines, and toolkits.
• Upskill junior colleagues in React and UI/UX design.

Essential Skills and Experience Specification:

• Proven experience in a senior UI/UX role, ideally within a large and matrixed organization.
• Hands-on experience in front end development with JS, React and CSS styling, reuse of react library, storybook for react component library, must have used tools/software to manage design system.
• Solid experience in application branding and white labelling, should have experience working with marketing and follow brand guidelines.
• Strong portfolio demonstrating experience across the full UX lifecycle—from research and strategy to wireframes and high-fidelity prototypes.
• Experience managing or mentoring UX professionals.
• Ability to influence and communicate effectively with senior stakeholders across IT and business functions.
• Deep understanding of user-centred design principles, accessibility standards, and responsive design.
• Familiarity with modern design and prototyping tools (e.g., Figma, Adobe XD, Axure, Sketch).
• Excellent communication, facilitation, and collaboration skills.

Desirable

• Nice to have experience working with Sitecore, Pega, and Guidewire Digital platforms.

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer.