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- Tasks: Support IT & Operations team with project coordination and operational activities.
- Company: Join a leading European financial services institution driving innovation in tech.
- Benefits: Enjoy a fast-paced environment with opportunities for growth and development.
- Why this job: Gain valuable experience in project management and operations while making an impact.
- Qualifications: Ideal for those with experience in operations or project coordination, especially in tech.
- Other info: Flexible working options and exposure to cutting-edge technology await you!
The predicted salary is between 28800 - 48000 £ per year.
A large European financial services institution is in need of a Project / Operations Coordinator to support the delivery and day-to-day functioning of the IT & Operations team. This role will assist in coordinating operational activities, tracking progress across projects, managing documentation, and ensuring the smooth running of processes and team logistics. The role is ideal for someone looking to grow in a fast-paced, tech-enabled environment with exposure to both operational delivery and project coordination.
Responsibilities Breakdown:
- Operational Support
- Assist with planning, tracking, and coordinating routine operational activities.
- Maintain team calendars, schedules, and action logs for key meetings and initiatives.
- Support the team with onboarding processes, documentation management, and process improvements.
- Monitor shared mailboxes, ticketing systems, or operational dashboards and ensure timely responses/escalations.
- Project Coordination
- Support the Project Manager in tracking project milestones, deliverables, and dependencies.
- Coordinate meetings, workshops, and stakeholder sessions, including preparing agendas, materials, and minutes.
- Assist with status reporting, RAID (Risks, Assumptions, Issues, Dependencies) log maintenance, and project documentation.
- Follow up on action items with relevant team members to ensure timely completion.
- Process & Documentation
- Maintain accurate records and filing systems for operational and project documentation (e.g., SOPs, project plans, user guides).
- Help identify and implement small process improvements across the team (e.g., automation of routine tasks, template creation).
- Support compliance with internal governance and quality assurance processes.
Skills & Experience
- Experience in an operations, team support, or project coordination role (ideally in a technology or service delivery environment).
- Strong organizational and time-management skills with the ability to juggle multiple priorities.
- Good communication and interpersonal skills with the ability to work across teams and with technical/non-technical stakeholders.
- Proficiency with tools such as Microsoft Office (Excel, Word, PowerPoint), SharePoint, Teams; familiarity with tools like Jira, Confluence, or ServiceNow is a plus.
- Strong attention to detail, initiative, and a solution-oriented mindset.
Desirable
- Exposure to working in IT or digital transformation teams.
- Familiarity with project delivery methods (e.g., Agile, Waterfall, hybrid).
- Experience supporting reporting cycles, operational KPIs, or project dashboards.
- Financial Services Background.
Project/Operations Coordinator employer: MLM Search Ltd
Contact Detail:
MLM Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project/Operations Coordinator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Microsoft Office, SharePoint, and any project management software like Jira or Confluence. Being proficient in these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing a mock project plan or timeline that highlights how you would manage multiple priorities. This can be a great conversation starter during interviews and shows your proactive approach to project coordination.
✨Tip Number 3
Network with professionals in the financial services sector, especially those working in IT and operations. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with process improvements and operational support. Think of specific examples where you've successfully implemented changes or optimised workflows, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Project/Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, project coordination, and team support. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with operational activities, project coordination, and any familiarity with tools like Microsoft Office or Jira, as these are crucial for the position.
Showcase Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to manage multiple priorities. Provide examples of how you've successfully supported teams or projects in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at MLM Search Ltd
✨Showcase Your Organisational Skills
As a Project/Operations Coordinator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed multiple priorities in the past, perhaps by using tools like calendars or project management software.
✨Demonstrate Your Communication Abilities
This role requires effective communication with both technical and non-technical stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've facilitated meetings or coordinated with diverse teams.
✨Familiarise Yourself with Relevant Tools
Proficiency in tools like Microsoft Office, SharePoint, and possibly Jira or Confluence is essential. Brush up on these tools before the interview and be ready to discuss how you've used them in previous roles to enhance operational efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to manage risks or issues in projects, and be ready to explain your thought process and the outcomes.
