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- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, flexible hours, and a generous holiday allowance.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience needed, just a passion for beauty and helping others.
- Other info: Flexible working options available; perfect for students looking for part-time work.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are:
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role:
We are now recruiting Liz Earle Counter Customer Advisor for our Liverpool store. We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 7.5 per week and you must be able to work Fridays.
Liz Earle - Customer Advisor employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident in providing personalised consultations and handling various customer needs.
✨Tip Number 3
Stay updated on the latest skincare trends and products. Being knowledgeable about current beauty trends will not only impress your interviewers but also show that you're committed to being a brand ambassador for Liz Earle.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your genuine interest in the role and the company, and it gives you a chance to learn more about the team dynamics and expectations at Liz Earle.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Advisor at Liz Earle. Familiarise yourself with their values and ethos, as this will help you tailor your application to reflect their culture.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or knowledge of skincare products. Mention specific instances where you've successfully met sales targets or provided excellent customer service.
Show Your Passion for Beauty: Express your enthusiasm for beauty and skincare in your application. Discuss any personal experiences with Liz Earle products or similar brands, and how they have influenced your desire to work in this role.
Tailor Your Application: Customise your CV and cover letter for the position. Use keywords from the job description, such as 'personalised consultations' and 'team performance', to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Boots Opticians
✨Know the Brand
Before your interview, make sure you research Liz Earle and understand their values, especially 'We Care More, We Never Settle, We Are One Team'. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully assisted customers. Highlight your ability to empathise and provide personalised consultations, as this is crucial for a Customer Advisor role.
✨Stay Updated on Skincare Trends
Familiarise yourself with the latest skincare trends and products. Being knowledgeable will not only impress your interviewers but also demonstrate your passion for the beauty industry.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows that you're engaged and interested in how you can contribute to the success of the counter and the overall customer experience.
