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For Companies At a Glance
- Tasks: Lead the evolution of a Salesforce CRM platform and enhance user experiences.
- Company: Join a mission-driven organisation making a real-world difference.
- Benefits: Enjoy remote-first flexibility, generous holidays, and professional development opportunities.
- Why this job: Shape the future of CRM while working in a collaborative and innovative environment.
- Qualifications: Experience as a Product Owner, ideally with Salesforce CRM knowledge and agile practices.
- Other info: Opportunity for meaningful work with a focus on user value and data clarity.
The predicted salary is between 45000 - 60000 £ per year.
Location: Remote-first, with occasional travel to UK offices
Contract Type: Permanent, Full-Time
Salary Range: £45,000-£60,000 per annum + excellent benefits
About the Role
We are looking for a dynamic and delivery-focused Salesforce Product Owner to lead the evolution of a mature CRM platform that underpins critical business processes. Working within an agile product team, you will bridge user needs with technical capabilities to deliver impactful enhancements and support the growth of an organisation that makes a real-world difference. This is a fantastic opportunity to make strategic decisions on a highly visible Salesforce implementation, enabling better services, improved data flows, and increased efficiency across internal teams and external touchpoints.
Key Responsibilities
- Lead the Salesforce product vision, roadmap, and backlog—ensuring alignment with business objectives.
- Act as the voice of the user, gathering requirements and translating them into clear user stories.
- Work closely with technical teams (developers, architects, testers) to ensure delivery of high-quality solutions.
- Prioritise features and enhancements using business value, technical feasibility, and stakeholder input.
- Manage and refine the product backlog, ensuring continuous delivery of improvements.
- Foster strong stakeholder engagement across departments to ensure successful adoption and continuous feedback.
- Own release planning and support the coordination of testing and training activities.
About You
- Proven experience as a Product Owner, ideally within a Salesforce CRM environment.
- Solid understanding of agile product management practices, with hands-on experience in Scrum or Kanban delivery models.
- Strong stakeholder engagement skills, with the ability to understand and translate complex requirements.
- Familiarity with Salesforce tools, features, and capabilities—especially in service or case management settings.
- Experience working in a product-led or user-centred design environment.
- Ability to analyse and prioritise requests effectively and balance technical and business needs.
- Excellent communication and documentation skills.
Nice to Have
- Salesforce certifications (Admin, Product Owner/Business Analyst, etc.).
- Experience working in a not-for-profit, education, or public sector environment.
- Knowledge of Salesforce integrations and workflow automation tools.
What’s in It for You?
- A role where your input will shape the future of CRM within the organisation.
- Remote-first flexibility with meaningful work-life balance.
- Generous holiday allowance, pension scheme, and professional development opportunities.
- Collaborative, mission-driven team with a focus on continuous improvement and innovation.
Ready to help shape smarter, more connected CRM experiences? Apply today to join a forward-thinking team passionate about user value, data clarity, and positive impact.
Salesforce Product Owner employer: TechNET IT
Contact Detail:
TechNET IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Product Owner
✨Tip Number 1
Familiarise yourself with Salesforce's latest features and updates. This will not only help you understand the platform better but also allow you to discuss how these enhancements can benefit the organisation during your interview.
✨Tip Number 2
Network with current or former Salesforce Product Owners. They can provide insights into the role and share their experiences, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed product backlogs and prioritised features in previous roles. This will demonstrate your hands-on experience and understanding of agile methodologies.
✨Tip Number 4
Showcase your stakeholder engagement skills by preparing examples of how you've effectively gathered requirements and translated them into user stories. This is crucial for a Product Owner role and will set you apart from other candidates.
We think you need these skills to ace Salesforce Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Product Owner, particularly in Salesforce CRM environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of agile product management and your ability to bridge user needs with technical capabilities. Mention specific examples of how you've successfully managed product backlogs or led teams in previous roles.
Highlight Stakeholder Engagement Skills: In your application, emphasise your strong stakeholder engagement skills. Provide examples of how you've gathered requirements and translated them into user stories, showcasing your ability to communicate effectively across departments.
Showcase Relevant Certifications: If you have any Salesforce certifications, be sure to mention them in your application. This will help demonstrate your commitment to professional development and your expertise in Salesforce tools and features.
How to prepare for a job interview at TechNET IT
✨Understand the Salesforce Ecosystem
Familiarise yourself with Salesforce tools and features, especially those related to service or case management. Being able to discuss specific functionalities and how they can enhance user experience will demonstrate your expertise and readiness for the role.
✨Showcase Your Agile Experience
Be prepared to discuss your experience with agile methodologies, particularly Scrum or Kanban. Highlight specific projects where you successfully led product development, focusing on how you managed backlogs and prioritised features based on business value.
✨Engage with Stakeholder Scenarios
Expect questions about stakeholder engagement. Prepare examples of how you've gathered requirements and translated them into user stories. This will showcase your ability to act as the voice of the user and ensure alignment with business objectives.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating complex ideas in a simple manner, and be ready to discuss how you document processes and decisions. Clear communication will be key in demonstrating your fit for the position.
