Customer Account Executive (UK) Remote (United Kingdom)
Customer Account Executive (UK) Remote (United Kingdom)

Customer Account Executive (UK) Remote (United Kingdom)

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients to expand and renew accounts while educating them on Tailscale's features.
  • Company: Tailscale is a fast-growing software startup focused on secure internet connectivity for all users.
  • Benefits: Enjoy remote work flexibility, competitive pay, comprehensive health benefits, and a generous home office setup.
  • Why this job: Join a vibrant team that values collaboration, personal growth, and making a positive impact in tech.
  • Qualifications: 2+ years in sales, experience with technical products, and a passion for high-growth environments.
  • Other info: Work from anywhere with opportunities for in-person team events and professional development support.

The predicted salary is between 36000 - 60000 £ per year.

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We are building a future for the Internet that is easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we are backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space. As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. We are an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.

Key Responsibilities

  • Build a credible pipeline every quarter by engaging with clients on upsells and renewals
  • Own an upsell and renewal number across your accounts
  • Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
  • Generate short-term results while maintaining annual pipeline coverage
  • Provide accurate weekly forecasting & revenue delivery
  • Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

What We Are Looking For

  • 2+ years of closing experience in an AE or an AM role
  • A strong desire to join a high-growth software startup in a fully remote role
  • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
  • Experience presenting to senior managers and executives
  • The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
  • Experience using Gong, or similar, to collaborate internally and manage pipeline
  • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
  • Must be located in London to be considered. The team coworks at a WeWork 2 days a week.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.

What We Offer

  • An inclusive, flexible environment where you can be your authentic self.
  • A competitive total compensation package, including a base salary, an equity incentive plan and variable commission (for quota-based roles).
  • Comprehensive group benefits with no waiting period, covering health, vision, dental, and more for you and your family!
  • All-remote with the opportunity to work from anywhere — enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you).
  • Support for your personal and professional development with $1500 USD annually for professional development, mentorship, coaching, and internal promotion opportunities.
  • Paid time off and a healthy work-life integration with a flexible, paid time off program.
  • A build-your-own home office setup with a company-owned laptop (Mac or PC), monthly home internet reimbursement, and $1000 USD to customize your workstation.
  • Generous parental leave program from your first day, encouraging new parents to take advantage of parental leave top-ups for up to 26 weeks.

Customer Account Executive (UK) Remote (United Kingdom) employer: Tailscale Inc.

Tailscale is an exceptional employer that fosters a vibrant and inclusive work culture, allowing employees to thrive in a fully remote environment. With a strong focus on personal and professional development, the company offers generous benefits including comprehensive health coverage, flexible paid time off, and a unique home office setup, ensuring that team members can integrate their work and life seamlessly while contributing to the innovative future of the Internet.
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Contact Detail:

Tailscale Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Executive (UK) Remote (United Kingdom)

✨Tip Number 1

Familiarise yourself with Tailscale's product offerings and their unique selling points. Understanding how Tailscale differentiates itself in the developer security space will help you engage more effectively with potential clients and demonstrate your value during discussions.

✨Tip Number 2

Network with current employees or industry professionals who have experience in similar roles. This can provide you with insights into the company culture and expectations, as well as tips on how to approach the interview process.

✨Tip Number 3

Prepare to discuss your previous sales experiences, particularly focusing on upselling and renewals. Be ready to share specific examples of how you've successfully managed customer accounts and driven revenue growth in past roles.

✨Tip Number 4

Showcase your ability to collaborate with cross-functional teams. Highlight any experiences where you've worked closely with engineering, support, or marketing teams to achieve positive outcomes for clients, as this is crucial for the role at Tailscale.

We think you need these skills to ace Customer Account Executive (UK) Remote (United Kingdom)

Sales Experience
Account Management
Customer Relationship Management
Technical Product Knowledge
Upselling and Renewals
Pipeline Management
Forecasting Skills
Collaboration with Cross-Functional Teams
Presentation Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability to Change
Experience with Sales Tools (e.g., Gong)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales roles. Emphasise your closing experience and any technical product sales you've done, as this aligns with what Tailscale is looking for.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Tailscale and the role of Customer Account Executive. Mention specific reasons why you want to join their team and how your skills can contribute to their growth.

Showcase Relevant Skills: Highlight your ability to manage multiple opportunities and your experience with tools like Gong. Mention any collaboration with Sales Engineering or Customer Success teams, as this is crucial for the role.

Demonstrate Cultural Fit: Tailscale values an inclusive and flexible environment. In your application, reflect on how you align with their company culture and your commitment to diversity and collaboration.

How to prepare for a job interview at Tailscale Inc.

✨Know Your Product Inside Out

Before the interview, make sure you have a solid understanding of Tailscale's features and benefits. Be prepared to discuss how these can solve potential customer pain points and enhance their experience.

✨Demonstrate Your Sales Experience

Highlight your previous closing experiences and successes in similar roles. Use specific examples to illustrate how you've met or exceeded quotas, especially in a technical sales environment.

✨Showcase Your Collaboration Skills

Since the role involves working closely with various teams, be ready to discuss how you've successfully collaborated with engineering, support, and marketing teams in the past to drive positive outcomes for clients.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare insightful questions about Tailscale's culture, growth plans, and how they measure success in this role. This shows your genuine interest in the company and the position.

Customer Account Executive (UK) Remote (United Kingdom)
Tailscale Inc.
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