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- Tasks: Engage with clients, solve complex queries, and provide tailored financial solutions.
- Company: Join Bloomberg, a leader in financial data and analytics, serving over 320,000 subscribers.
- Benefits: Enjoy comprehensive training, mentorship, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that shapes the future of finance while enhancing your skills and expertise.
- Qualifications: Bachelor’s degree or relevant experience; strong interest in finance and customer service required.
- Other info: Fluency in a second language and prior Bloomberg Terminal experience are advantageous.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about the financial markets and excited by the prospect of creating customized solutions for the world’s leading financial professionals? If so, join our comprehensive training program for the Advanced Specialist team as part of the Analytics group, a key part of our Financial Products business. Advanced Specialists are integral to the Bloomberg Help Desk, taking advanced questions from clients who use our state-of-the-art Bloomberg Terminal, also known as the Bloomberg Professional Service.
The Advanced Specialists are responsible for having the highest level conversations with our customers either through real time chats, phone calls or face-to-face interactions. The team focuses on providing bespoke solutions in either Equities, Fixed Income, Foreign Exchange and Commodities. More importantly, their expertise expands to niche areas of the business which include but is not limited to Portfolios and programming.
What’s Financial Products all about? The Financial Products team provides analysis and data to Bloomberg clients. We deliver the company’s core product, the legendary Bloomberg Professional Service, reaching more than 320,000 subscribers and millions of business professionals.
What we do as Advanced Specialists? Advanced Specialists work very closely with Sales and Analytics as partners to provide value-added business solutions to our customers through the Bloomberg Professional service.
- Consulting with clients in real time to provide them with answers to the most in-depth questions received by the help desk
- Creating content, delivering and coordinating the training to our employees within the Sales and Analytics teams
- Mentoring high performing individuals from the analytics department
- Working closely with the Analytics management team to improve operational efficiencies within the department
- Collecting and acting upon client feedback on product to drive development
- Having expert product knowledge where each individual has a particular niche where they excel
Sales will leverage your diverse skills to showcase our customer services ability to go above and beyond standard expectations.
What to expect from your full-time opportunity: You will start off your career within the Analytics department. In the beginning, you will be required to go through a comprehensive training program designed to develop your cross asset and product knowledge so that you are prepared to take questions from clients on the Bloomberg Help Desk. Through daily interactions with key players in the financial industry, you will further enhance your skills in managing client relationships and problem solving.
Upon successfully achieving your specialization, you will embark on your Advanced Specialist training path which will include more in-depth training as well as a rigorous self-development plan to further acquire niche knowledge in preparation for the expectations of the role.
Qualifications:
- Bachelor’s degree or relevant work experience required (or regional equivalent)
- Business fluency in a second language preferred (as needed regionally)
- Strong interest in financial markets and understanding of Bloomberg’s position within it
- Experience in and enthusiasm for customer service
- Interest in technology and software solutions is desirable
- Multi-tasking and ability to work well under pressure
- Excellent verbal and written communication skills
- Desire and flexibility to learn and grow in a fast-paced environment
- Team player
- Very strong desire and ability to learn new theory and functionality
- Proven experience in managing multiple projects simultaneously
- Experience in speaking in front of larger audiences
- Excellent critical thinking and problem-solving skills
- Prior experience with use of the Bloomberg Terminal is a plus
Educational level: Bachelor’s Degree
How to apply: Please mention NLP People as a source when applying.
Analytics Advanced Specialist employer: NLP PEOPLE
Contact Detail:
NLP PEOPLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analytics Advanced Specialist
✨Tip Number 1
Familiarise yourself with the Bloomberg Terminal and its functionalities. Understanding how to navigate the platform will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Bloomberg, especially those in the Analytics department. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Stay updated on current trends in financial markets and be prepared to discuss them. Showing that you are knowledgeable about recent developments will set you apart as a candidate who is passionate about the industry.
✨Tip Number 4
Practice your communication skills, particularly in explaining complex concepts clearly and concisely. As an Advanced Specialist, you'll need to convey information effectively to clients, so honing this skill is crucial.
We think you need these skills to ace Analytics Advanced Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Analytics Advanced Specialist position. Familiarise yourself with the financial markets and Bloomberg's services to tailor your application effectively.
Craft a Tailored CV: Highlight relevant experience in customer service, financial markets, and any familiarity with the Bloomberg Terminal. Use specific examples that demonstrate your problem-solving skills and ability to manage multiple projects.
Write a Compelling Cover Letter: In your cover letter, express your passion for the financial markets and your enthusiasm for the role. Mention how your skills align with the job requirements and your eagerness to learn and grow within the company.
Proofread Your Application: Ensure that your CV and cover letter are free from grammatical errors and typos. A polished application reflects your attention to detail and professionalism, which are crucial in the financial industry.
How to prepare for a job interview at NLP PEOPLE
✨Show Your Passion for Financial Markets
Make sure to express your enthusiasm for financial markets during the interview. Share any relevant experiences or insights you have, and demonstrate how your passion aligns with the role of an Advanced Specialist.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully solved complex problems, especially in a customer service context. This will showcase your critical thinking abilities and your readiness to handle advanced client queries.
✨Familiarise Yourself with Bloomberg Terminal
If you have prior experience with the Bloomberg Terminal, be ready to discuss it. If not, take some time to learn about its features and functionalities, as this knowledge will be crucial for the role and will impress your interviewers.
✨Highlight Your Communication Skills
Since the role involves interacting with clients through various channels, emphasise your verbal and written communication skills. Consider preparing a brief presentation or explanation of a complex topic to demonstrate your ability to convey information clearly.
