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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Why this job: Be part of a vibrant team that values diversity and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
-Schedule will vary weekly but should expect to work at least 16 hours per week.
-Required availability on Saturdays and Sundays as well as certain holidays.
-In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, Kensington employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Kensington
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your approach during the interview.
✨Tip Number 2
Showcase your retail experience by preparing examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to multitask and manage stress will resonate well with the Key Lead responsibilities.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's target audience. This will show your passion for the brand and your ability to connect with customers.
✨Tip Number 4
Be prepared to discuss your adaptability and flexibility, especially regarding the varied work schedule. Emphasising your willingness to work weekends and holidays will reflect your commitment to the role.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Kensington
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Key Lead at Abercrombie & Fitch. Familiarise yourself with their customer service expectations and how you can contribute to enhancing the in-store experience.
Tailor Your CV: Highlight your relevant retail experience and any leadership roles you've held, even if they weren't formal supervisory positions. Emphasise skills like customer focus, communication, and adaptability that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've provided excellent customer service or led a team, and express your enthusiasm for joining Abercrombie & Fitch.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Key Lead position.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Show Your Passion for Fashion
Abercrombie & Fitch values individuals who are not only knowledgeable about fashion trends but also passionate about them. Be prepared to discuss your favourite styles and how they relate to the brand's identity.
✨Demonstrate Customer Focus
As a Key Lead, you'll need to ensure a quality in-store experience. Share examples from your past experiences where you went above and beyond for a customer, highlighting your commitment to excellent service.
✨Highlight Your Leadership Skills
Even though supervisory experience isn't required, showcasing any leadership roles you've taken on, whether formal or informal, can set you apart. Discuss how you've motivated or guided others in a team setting.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet or manage multiple tasks, and be ready to explain how you handled them effectively.
