Inside Sales Executive

Based at our Brighton facility (on site/hybrid/remote), the Inside Sales Executive takes ownership of some existing customer accounts, but primarily be tasked with generating new business and opportunities across the Setra range of products and services within the allocated region. They build strong working relationships, maximizing revenue and margin. They also identify opportunities for product and market development within existing and new customers, follow up of all allocated leads and inquiries. and update and maintain all systems as required, including but not limited to SAP/JDE and Salesforce, enabling accurate forecasting for sales and margin., * Proactive customer account management, (Primarily Phone, Teams etc with occasional face-face as and when required)

• Data analysis of customer accounts, market sectors and product groups of the named accounts

• Gathering and recording of market intelligence

• Recording of Qualifying Leads to Opportunities using Gems Standard Work procedures.

• Communication of pricing updates to customers

• Pricing negotiations with customers

• Take ownership and management of new OEM opportunities.

• Comfortable with Budget/quota responsibility for allocated accounts

• May be assigned additional projects and responsibilities at the sole discretion of the Inside Sales Manager – EMEA

• Strong business development experience (2 – 3 years) with a technical product (Building Services/BMS, Electronic Temperature Controllers, Sensing technology, Instrumentation).

• Excellent Numeracy skills

• Proficient skills of Microsoft Office (Word/Excel)

• Solid grounding and understanding of CRM (SFDC is preferred)

• SAP Skills advantageous

• Fluency in a European language next to English is a plus

Soft skills

• Excellent communication skills, both verbal and written

• Effective time management and personal organisation

• Demonstrates tenacity and drives for results

• Problem-solving & continuous improvement mentality

• Resilient, empathetic

• Should possess high level of account management skills, but with a strong focus on Sales growth