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For Companies At a Glance
- Tasks: Lead and motivate the team while ensuring excellent customer experiences.
- Company: Join Rituals, a brand dedicated to creating unforgettable shopping moments.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive culture that values trust, feedback, and personal growth.
- Qualifications: Prior experience in retail or hospitality with strong people management skills required.
- Other info: This role is perfect for energetic individuals who thrive in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring and performance orientated.
On Top Of That, You Have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Assistant Store Manager - High Street Kensington (32 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - High Street Kensington (32 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and customer service philosophy. Understanding their approach will help you align your answers during interviews and demonstrate that you're a perfect fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of examples where you've successfully handled challenges in a retail environment, as this will highlight your readiness for the Assistant Store Manager role.
We think you need these skills to ace Assistant Store Manager - High Street Kensington (32 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your people management skills in your CV and cover letter. Provide specific examples of how you've motivated teams, coached individuals, or improved customer satisfaction in previous roles.
Highlight Relevant Experience: Make sure to detail any prior experience you have in retail or hospitality, especially in a supervisory role. Use quantifiable achievements to demonstrate your impact on sales and team performance.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the brand and the role. Mention why you want to work at Rituals and how you can contribute to creating a positive store culture.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your communication and coaching skills.
✨Emphasise Customer Experience
Rituals values customer satisfaction highly. Be ready to discuss how you have previously enhanced customer experiences in your roles. Share specific instances where your actions led to positive feedback from customers.
✨Demonstrate Problem-Solving Abilities
In retail, challenges arise frequently. Think of examples where you've faced a problem and how you resolved it effectively. This will showcase your decision-making skills and ability to handle pressure.
✨Be Yourself and Bring Energy
Rituals is looking for someone who is high on energy and low on ego. Let your personality shine through during the interview. A bit of humour can go a long way in making a memorable impression!
