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- Tasks: Join our HR Operations team to process transactions and support clients daily.
- Company: SSCL is a leader in public sector business support, transforming services with innovative technology.
- Benefits: Enjoy 25 days annual leave, health cash plan, life assurance, and flexible benefits.
- Why this job: Be part of a collaborative team making a real impact in public services.
- Qualifications: Strong communication, customer service skills, and proficiency in Microsoft Office required.
- Other info: This is a hybrid role; work from home most days, office presence needed on Tuesdays and Wednesdays.
The predicted salary is between 24636 - 27400 £ per year.
Are you seeking a role within a collaborative team, ensuring smooth transaction processing for clients? Here at SSCL, we're on the lookout for an administrator to join our busy HR Operations team supporting one of our high-profile Government Clients. You’ll play a key role in helping process transactions for clients, taking on a variety of tasks within your team. This includes handling day-to-day activities, answering common questions, and dealing with routine issues.
This is a hybrid role, where you'll work from home most of the time, but you'll need to be in the York office on Tuesdays and Wednesdays! Please note this is a Fixed Term position for 12 months.
What you’ll be doing:
- Assisting in the provision of transaction processing services to one or more clients.
- Being responsible for core administrative, operational, and/or technical tasks within a section or department.
- Providing a range of straightforward, routine services as part of a team handling similar activities.
- Responding to routine queries, issues, or situations.
- Referring any unusual or non-routine situations to the appropriate team members.
What you’ll bring:
- Strong numerical and written communication skills.
- Excellent customer service abilities.
- Proficient in PC use and Microsoft Office applications.
- Exceptional organisational and interpersonal skills.
- Ability to collaborate effectively in a fast-paced environment as a strong team player.
It would be good if you had:
- Capability to follow established processes.
- Ability to navigate and understand relevant systems.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full time, 12 month FTC
Location: York
Security Clearance Level: SC
Internal Recruiter: Becky
Salary: £24,636 per annum
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund.
SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for frontline public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.
Administrator - HR Ops - Fixed Term employer: Sopra Steria Group
Contact Detail:
Sopra Steria Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - HR Ops - Fixed Term
✨Tip Number 1
Familiarise yourself with the specific HR processes and transaction systems used in public sector organisations. This knowledge will not only help you understand the role better but also demonstrate your commitment to the position during any discussions.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've effectively handled queries or resolved issues in previous roles. This will show that you can manage routine situations and provide excellent support to clients.
✨Tip Number 3
Since this is a hybrid role, be ready to discuss your experience with remote work and how you stay organised and productive while working from home. Mention any tools or strategies you use to maintain communication and collaboration with your team.
✨Tip Number 4
Research SSCL's values and recent projects to understand their mission and how they operate. Being able to align your personal values with those of the company can make a strong impression during interviews.
We think you need these skills to ace Administrator - HR Ops - Fixed Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong numerical and written communication skills, as well as your customer service abilities. Use specific examples from your past experiences that demonstrate your organisational and interpersonal skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to collaborate effectively in a fast-paced environment and how you can contribute to the HR Operations team at SSCL.
Highlight Relevant Experience: If you have experience in administrative or operational tasks, be sure to detail this in your application. Discuss any previous roles where you handled routine queries or provided straightforward services as part of a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrator role.
How to prepare for a job interview at Sopra Steria Group
✨Show Your Team Spirit
Since this role is all about collaboration, make sure to highlight your ability to work well in a team. Share examples of how you've successfully collaborated with others in previous roles, especially in fast-paced environments.
✨Demonstrate Your Organisational Skills
As an administrator, being organised is key. Prepare to discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay on top of your workload.
✨Prepare for Common Queries
You'll be handling routine queries, so think about the types of questions you might be asked during the interview. Practise your responses to common HR-related questions to show you're ready for the role.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential, brush up on your skills before the interview. Be prepared to discuss how you've used these applications in past roles, particularly in relation to administrative tasks.
