Digital Account Manager (Planning & Client Leadership Team)

the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently. This commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word: Freedom.

Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely - but more importantly it has allowed us to create an amazing place to work.

We have a unique working environment and open structure which encourages personal development through client contact, teamwork, training, exposure to all media and internal teams - and a "sky's the limit" approach to your growth within the agency. In 2024 we achieved our 12th year in a row as a Sunday Times Top 100 company to work for and in 2023 were awarded Campaign's number one media agency to work for accolade for the second year running.

the7stars is c300 passionate media people that are able to focus purely on creating great work for our clients. If thinking freely and with integrity is your bag, then the7stars is an agency you should meet.

Team the7stars has a bespoke and inspiring working culture. We operate a flat structure without job titles and encourage an entrepreneurial attitude where you get out what you put in.

We are looking for people who:

• Get excited by the solution, have ideas and are passionate about the ability of communications to make a real difference to businesses
• Believe in their ideas and have the business acumen to stand by them and back them up
• See media as just a part of the overall solution
• Are committed to delivering excellent service to clients
• Are committed to negotiating the very best deals for our clients
• Look forward to growing with an agency and taking on board the responsibility that comes with that growth
• Are entrepreneurial at heart, and are looking to do the best work of their careers
• Are tired of the cumbersome and rigidly structured nature of the big media agencies

Role Outline

You will be an ambitious Planner with strong digital foundational knowledge. You'll be excited about the potential to broaden your role by working within the Planning & Client leadership team, taking on responsibilities across account management as well as building your digital and planning skills. You'll be supporting across a range of client categories; Roadside recovery, Government services, FMCG food and healthcare. Great organisation, excellent attention to detail, ambition and a passion for client servicing are critical.

You’ll support the senior digital lead as well as the Planning leads across your clients, responsible for contributing to and helping to positively maintain the agency-client relationship. You’ll want to proactively build your understanding of your client’s category and feel confident to share your opinions in client and internal meetings alike. You will demonstrate an excellent attention to detail within all of your work.

You’ll be keen to develop your skillsets across both brand and performance planning, and be able to demonstrate a solid foundational understanding of one of these specialisms. You will have a good technical understanding of at least one digital media channel; either paid social, paid search or programmatic display and demonstrate where you have proactively sought to build your knowledge and expertise of others.

You’ll be adept at using all tools necessary to track competitor activity, with the ability to draw upon clear insights and implications for your clients from your analysis. You’ll be able to build great working relationships with specialist teams and other teams across the business. You’ll be proficient in Microsoft systems Excel, PPT, Word and able to generate reports, presentations or written documents without excessive guidance.

You’ll be a great communicator, able to set and manage expectations with your team with transparency and clarity. You’ll be able to manage your time independently, to set and deliver to deadlines. You’ll be central to ensuring that our account management processes run smoothly across finance, campaign set-up, campaign reporting and optimisation and reconciliation. You’ll be the owner of the plans and schematics and ensure they are accurate and up-to-date at all times. You’ll contribute to the overall team and agency, supporting team members where you can and getting involved in cross-company initiatives and training opportunities.

Requirements

Talk to us if you want to:

• Work with the largest independent, free thinking, fast moving media agency in the UK
• Be surrounded by a diverse team of talented thinkers, who love the work they do
• Have the freedom to design a flexible approach to your working life
• Be challenged to learn and grow every day
• Work with a business that does more than just media - that gives 5% of its profits back into the community
• Be part of a culture that encourages creativity, entrepreneurialism and most importantly of all... fun

Please don’t consider us if:

• You need a lot of handholding
• Thinking big isn’t your thing
• Challenging yourself isn’t something you want to do

Benefits

the7stars offer a brilliant range of benefits, including:

• Competitive salary
• Uncounted holiday
• Discretionary Performance related Summer profit share & Christmas bonus
• Flexible & hybrid working
• Personalised training plan & access to coaching
• Wellbeing days
• Flexible pension plan through Royal London (8% employer contribution under £35k)
• Optional private medical insurance (Vitality) & cash back plan (Medicash)
• Employee Assistance Programme
• Work from anywhere up to 2 weeks each year
• Paid for gym membership with a choice of 5 gyms
• Enhanced family friendly policies
• Personal finance advice & support
• Life Assurance & Critical Illness cover
• Income protection
• Profit share scheme (after 3 years' service)
• Electric Vehicle scheme
• Nursery Partnership
• Tech & Cycle to Work scheme
• Season ticket loans & expensed Railcard
• Company bar
• New Business Bonus eligible in your first year as a the7stars employee

the7stars is committed to creating a diverse environment, where employees feel empowered to share different ideas, perspectives and experiences in a collaborative and creative work environment. Equality and inclusion are at the heart of our culture. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.