At a Glance
- Tasks: Welcome patients, process orders, and assist with inventory management.
- Company: Join a leading pharmacy committed to excellent patient care and community health.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
- Why this job: Make a real impact on patient health while gaining valuable experience in healthcare.
- Qualifications: Must be at least 18 years old with a high school diploma or equivalent.
- Other info: Complete required training and exams to kickstart your pharmacy career.
Education Required: High school diploma or equivalent.
Certification or Licensing Preferred: Pharmacy Certification.
Lifting Requirement: Up to 25 pounds.
Age Requirement: At least 18 years of age.
Job Responsibilities:
- Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
- Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
- Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
- Assist team members with tasks to ensure department runs efficiently.
- Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving.
- Assist team on action plans in order to improve outcomes using knowledge of all appropriate service and business metrics.
- Assist in the execution of all company initiatives and programs.
- Complete required training program and accompanying exams.
- Follow all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
- Finalize sales using cash register according to established procedures, including the point of sale policies.
- Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
- Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating drugs and other supplies per company policy and procedure.
- Answer telephone in a polite and timely manner, ensure accurate information is exchanged and the customer is satisfied.
- Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
Pharmacy Technician Trainee employer: Giant Eagle
Contact Detail:
Giant Eagle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Technician Trainee
✨Tip Number 1
Familiarise yourself with common pharmacy terms and medications. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the pharmacy environment.
✨Tip Number 2
Practice your customer service skills. Since the role involves direct interaction with patients, being able to showcase your ability to engage with customers warmly and effectively can set you apart from other candidates.
✨Tip Number 3
Network with current pharmacy technicians or professionals in the field. They can provide insights into the day-to-day responsibilities and may even offer tips on how to excel in the application process.
✨Tip Number 4
Be prepared to discuss how you handle stressful situations. The pharmacy environment can be fast-paced, so demonstrating your ability to remain calm and efficient under pressure will be crucial during your interview.
We think you need these skills to ace Pharmacy Technician Trainee
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Pharmacy Technician Trainee. Highlight your ability to provide excellent patient care, manage inventory, and follow regulations in your application.
Tailor Your CV: Make sure your CV reflects relevant experience or skills that align with the job description. Emphasise any customer service experience, teamwork, and attention to detail, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pharmacy and patient care. Mention specific examples of how you have demonstrated compassion and efficiency in previous roles or experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Giant Eagle
✨Show Your Compassion
As a Pharmacy Technician Trainee, you'll be interacting with patients regularly. During the interview, demonstrate your ability to empathise and connect with others. Share examples of how you've provided excellent customer service in the past.
✨Know the Basics of Pharmacy Operations
Familiarise yourself with common pharmacy terms and processes. Understanding how prescriptions are processed and the importance of accuracy will show that you're serious about the role and ready to learn.
✨Highlight Teamwork Skills
This position requires collaboration with team members. Be prepared to discuss your experience working in teams, how you contribute to group success, and any specific instances where you helped improve team efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you resolved customer issues or managed stress effectively, as these will be relevant to the role.