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For Companies At a Glance
- Tasks: Lead a vibrant team to create an amazing dining experience and ensure customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups, known for its unique and welcoming lounges.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a fun culture with exciting events like Loungefest and opportunities for personal growth.
- Qualifications: Experience in restaurant management, with a focus on KPIs and team training is essential.
- Other info: Christmas and Boxing Day off, plus tips shared equally across the team!
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
General Manager - New Opening employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - New Opening
✨Tip Number 1
Familiarise yourself with our brand and values. Understanding what makes our lounges special will help you convey your passion during interviews and show how you can contribute to our unique atmosphere.
✨Tip Number 2
Network within the hospitality industry. Attend local events or connect with current employees on social media to gain insights into our culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved team performance and customer satisfaction.
✨Tip Number 4
Research common KPIs in the restaurant industry and be prepared to discuss how you have used them to drive success in previous roles. This will demonstrate your analytical skills and understanding of business operations.
We think you need these skills to ace General Manager - New Opening
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the expectations and responsibilities of a General Manager. Tailor your application to highlight your relevant experience in managing teams and delivering exceptional customer service.
Showcase Your Experience: In your CV and cover letter, emphasise your previous roles as a General Manager or similar positions. Include specific examples of how you've successfully managed teams, met KPIs, and contributed to a positive work environment.
Highlight Your Leadership Skills: Demonstrate your leadership abilities by providing examples of how you've trained and developed staff in past roles. Mention any successful recruitment strategies you've implemented and how they benefited the team.
Personalise Your Application: Make your application stand out by personalising it for this specific role. Mention why you are excited about joining this restaurant group and how your unique approach aligns with their values and standards.
How to prepare for a job interview at Lounge
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to training, motivation, and conflict resolution.
✨Understand the Brand
Familiarise yourself with the restaurant group's values and culture. During the interview, demonstrate your understanding of what makes their lounges special and how you can contribute to maintaining those standards while adding your unique touch.
✨Discuss KPIs and Decision-Making
Be ready to talk about how you've used KPIs to drive performance in previous roles. Share examples of decisions you've made based on data, such as managing labour costs or improving customer satisfaction, to show your analytical skills.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions that show your interest in the role and the company. Ask about their expectations for the new opening, team dynamics, and opportunities for personal development within the organisation.
