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Description
We are looking for a detail-oriented Survey Administrator to support our growing surveying team. This role will involve handling inbound enquiries, scheduling appointments, managing health and safety (H&S) paperwork, and ensuring smooth communication between departments. The successful candidate will play a key role in managing client KPIs and supporting efficient allocation of resources to meet project demands.
Department: Administration
Location: Watford
Compensation: £26,000 – £28,000 / year
Description
We are looking for a detail-oriented Survey Administrator to support our growing surveying team. This role will involve handling inbound enquiries, scheduling appointments, managing health and safety (H&S) paperwork, and ensuring smooth communication between departments. The successful candidate will play a key role in managing client KPIs and supporting efficient allocation of resources to meet project demands.
Key Responsibilities
- Handle inbound enquiries and provide professional and timely responses to clients.
- Schedule appointments for surveyors, ensuring efficient resource allocation.
- Manage and maintain health and safety (H&S) paperwork, ensuring compliance with company policies.
- Track and manage client KPIs, ensuring that targets are met and reports are provided to the relevant clients.
- Liaise with other departments to coordinate resources and ensure that all survey-related tasks are completed on time and within scope.
- Maintain and update accurate records of all survey activities, appointments, and client communications.
- Assist in the preparation of reports, documentation, and presentations for the surveying team.
- Provide administrative support to the surveying team and senior management as needed.
Skills, Knowledge and Expertise
- Strong communication skills, both written and verbal.
- Excellent organisational skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Good attention to detail and ability to meet deadlines.
- Positive attitude.
Benefits
- Competitive salary, £26,000 – £28,000 dependant upon skills and experience
- £1,200 a year attendance bonus (£100 paid monthly)
- 22 days holiday + Bank Holidays
- Supportive working environment, with opportunity for continued professional development, including funding for training
Seniority level
-
Seniority level
Executive
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Contact Detail:
Vintec Laboratories Ltd. Recruiting Team