Salesforce Administrator

Job Title: Senior Salesforce Administrator (AI-Focused) Location: London (Hybrid)

Salary: £55,000 – £60,000 (Dependent on Experience)

About the Company

Our client is an industry-leading Media business at the forefront of digital innovation, audience engagement, and data-driven decision making. With a strong commitment to leveraging cutting-edge technology, they are investing heavily in Salesforce and AI to enhance customer experiences and operational efficiency.

The Role

We are seeking an experienced Senior Salesforce Administrator with extensive AI experience to take ownership of the Salesforce platform and play a key role in driving intelligent automation and insight across our clients business. This is a hybrid role based in London, offering the opportunity to work closely with commercial, marketing, and data teams in a fast-paced media environment.

You will act as the subject matter expert for Salesforce, leading on platform optimisation, AI-driven enhancements, and best practice governance.

Key Responsibilities

• Own and administer the Salesforce platform, ensuring stability, scalability, and high performance
• Design, configure, and optimise Salesforce solutions using declarative tools (Flows, validation rules, custom objects, etc.)
• Lead the implementation and adoption of Salesforce AI capabilities (e.g. Einstein, predictive analytics, intelligent automation)
• Partner with stakeholders to translate business requirements into effective Salesforce and AI-enabled solutions
• Drive data quality, reporting, dashboards, and actionable insights across the organisation
• Manage releases, testing, deployments, and environment strategy
• Provide technical leadership, mentoring junior admins, and championing best practice
• Ensure compliance with security, data protection, and governance standards

Key Experience

• Proven experience as a Senior Salesforce Administrator in a complex environment
• Strong hands-on experience with Salesforce AI tools (Einstein, AI-driven analytics, automation, or integrations with external AI platforms)
• Deep understanding of Salesforce Sales Cloud and/or Service Cloud (experience with Marketing Cloud is a plus)
• Advanced experience with Flows, automation, reporting, and dashboards
• Strong data management and data modelling skills
• Experience working in an agile, stakeholder-facing environment
• Salesforce certifications (Administrator, Advanced Administrator, or AI-related certifications highly desirable)

If this opportunity sounds exciting to you or anyone you know don\’t hesitate to get in touch by either applying or through my email below and be quick as interviews are currently in the process!

E: t.oreilly@tech-ohana.com