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- Tasks: Lead and manage e-commerce operations across Europe, driving performance and growth.
- Company: Join Pattern, a top global e-commerce accelerator with a vibrant culture and rapid growth.
- Benefits: Enjoy 28 days holiday, hybrid work, competitive salary, and awesome office perks.
- Why this job: Be a game changer in a fast-paced environment, making a real impact on global brands.
- Qualifications: 10+ years management experience in e-commerce or logistics, with strong P&L ownership.
- Other info: Work in Soho, London, and collaborate with a dynamic international team.
The predicted salary is between 72000 - 100000 ÂŁ per year.
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics.
With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces. We’re hiring a Managing Director, Europe to lead our European operations, overseeing all aspects of financial, operational, and customer performance in the region. This role is a critical driver of Pattern’s continued success in Europe and will report directly to our Chief International Officer.
The ideal candidate brings proven experience managing P&L, operations, and high-performing teams in a fast-paced, international ecommerce environment. This includes ensuring customer satisfaction, managing financial performance, overseeing fulfillment and logistics, and leading a cross-functional team. You will be accountable for executing business strategies that enhance productivity, operational efficiency, and partner value in the Europe market. This is a full-time role and will work in Pattern’s office in Soho, London.
What is a day in the life of a Managing Director, Europe?
- Lead Pattern’s ecommerce operations in Europe
- Own and manage the P&L for the region
- Ensure fulfillment and logistics operations meet service-level agreements (SLAs)
- Partner with global and regional leadership to align business strategies
- Lead and mentor the European team to drive performance and engagement
- Identify and execute growth and partnership opportunities in the European market
- Ensure the highest levels of operational efficiency and effectiveness across all ecommerce activities
- Ensure compliance with internal policies and local regulations
- Champion a culture of excellence, innovation, and continuous improvement
What will I need to thrive in this role?
- Bachelor’s degree or above
- Minimum 10 years of management experience (experience in a European company preferred)
- Strong track record of P&L ownership and decision-making in ecommerce or logistics
- Proven ability to lead cross-functional teams and manage customer relationships
- Strong communication and executive presence
- Analytical mindset with a creative, problem-solving approach
- High adaptability and comfort in a fast-moving environment
What is the team like?
You will report to the Chief International Officer. You will work collaboratively across every function within the organisation and work closely with stakeholders in the U.S.
What’s the company culture?
We are looking for individuals who are:
- Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
- Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers - Someone who is a part of a team of doers uplifts team members and recognises their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
What is the hiring process?
- Initial phone interview with Pattern’s talent acquisition team
- A series of Focus interviews with Pattern’s executive leadership team
- Top Grading Final interview
- Professional reference checks
- Executive review
- Offer
Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
- 28 days Holiday (increasing to 32 with each year of service)
- Competitive salary
- RSU’s (Restricted Stock Units)
- Hybrid working
- Private Medical Insurance
- Free breakfast and snacks in the office
- Enhanced Pension Scheme
- Nursery Scheme
- Enhanced Maternity and Paternity leave and pay
- Regular company socials
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Managing Director, Europe employer: Pattern
Contact Detail:
Pattern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Director, Europe
✨Tip Number 1
Familiarise yourself with the e-commerce landscape in Europe. Understanding the key players, market trends, and consumer behaviour will help you speak confidently about how you can drive growth at Pattern.
✨Tip Number 2
Network with professionals in the e-commerce and logistics sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the challenges and opportunities in the European market.
✨Tip Number 3
Prepare to discuss your experience with P&L management in detail. Be ready to share specific examples of how you've successfully driven financial performance and operational efficiency in previous roles.
✨Tip Number 4
Showcase your leadership style and how you engage cross-functional teams. Think of examples where you've motivated teams to achieve high performance and how you’ve fostered a culture of innovation and excellence.
We think you need these skills to ace Managing Director, Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing P&L, operations, and high-performing teams in e-commerce. Use specific examples that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data-driven decision-making and partner success. Mention how your skills align with the company's values of being game changers and data fanatics.
Showcase Leadership Experience: Emphasise your leadership experience in your application. Provide examples of how you've led cross-functional teams and improved operational efficiency in previous roles.
Highlight Cultural Fit: Demonstrate your understanding of Pattern's company culture in your application. Discuss how you embody the traits of being a game changer, data fanatic, and team player, and how you can contribute to their mission.
How to prepare for a job interview at Pattern
✨Show Your Data Obsession
As a Managing Director, Europe, you'll need to demonstrate your passion for data. Be prepared to discuss how you've used data to drive decisions in previous roles, and share specific examples of how data analysis has led to successful outcomes.
✨Highlight Your P&L Experience
Since this role involves managing the P&L for the region, it's crucial to articulate your experience in this area. Prepare to discuss your past responsibilities related to financial performance, including any strategies you implemented that improved profitability.
✨Emphasise Leadership Skills
You'll be leading cross-functional teams, so it's important to showcase your leadership style. Share examples of how you've motivated teams, resolved conflicts, and fostered a culture of excellence and innovation in your previous positions.
✨Demonstrate Adaptability
In a fast-paced environment like Pattern, adaptability is key. Be ready to discuss situations where you've had to pivot quickly or manage change effectively, highlighting your problem-solving skills and ability to thrive under pressure.
