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- Tasks: Manage post-project aftercare and ensure client satisfaction in construction.
- Company: Join a leading main contractor with a strong presence in the Yorkshire region.
- Benefits: Be part of a supportive team with opportunities for career growth.
- Why this job: Engage in meaningful projects while enhancing your communication and project management skills.
- Qualifications: Experience in construction, strong communication skills, and valid site certifications required.
- Other info: Ideal for those transitioning from site delivery roles to aftercare management.
The predicted salary is between 36000 - 60000 £ per year.
A new opportunity is available for an Aftercare Manager to join a leading main contractor working across their key project portfolio within the Yorkshire region. The key responsibilities of this position are to manage the latent defects post project completion, ensuring the client receives a high level of aftercare, as well as maintaining a high level of communication and interface throughout the process.
As the company's projects are aligned to the commercial newbuild sector, those who have either worked within a similar aftercare role or have operated in a site delivery position and are looking to transition into a different career path would be of interest. You should also fit the following criteria to be considered:
- Have a strong background within either regional or tier 1 newbuild main contracting construction
- Have a strong ethos in the delivery of quality and high levels of customer satisfaction
- Strong on all aspects of project administration
- A good communicator at all levels, as this role will have high levels client interface and with multiple stakeholders
- Hold valid site certification including SMSTS, First Aid, CSCS, Asbestos Awareness
- Strong IT capability
- Full UK driving licence
This is a great chance to join an established regional orientated contractor within an interesting portfolio of work, where you will be joining an experienced and supportive team. If you would like to be considered for the opportunity, please send an up-to-date CV and I will be in touch with more detail.
Aftercare Manager - Construction employer: Brown And Wills Recruitment Ltd
Contact Detail:
Brown And Wills Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare Manager - Construction
✨Tip Number 1
Network with professionals in the construction industry, especially those who have experience in aftercare roles. Attend local construction events or join relevant online forums to connect with potential colleagues and learn more about the expectations for this position.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in construction aftercare. This knowledge can help you stand out during interviews and demonstrate your commitment to delivering high-quality customer satisfaction.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your communication skills and ability to manage client relationships effectively. Highlighting these skills will be crucial, given the role's emphasis on client interface.
✨Tip Number 4
Ensure you have all necessary certifications up to date, such as SMSTS and First Aid. Being proactive about your qualifications shows your dedication to safety and professionalism, which are key in the construction industry.
We think you need these skills to ace Aftercare Manager - Construction
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in aftercare roles or site delivery positions. Emphasise your background in regional or tier 1 newbuild main contracting construction, as well as your commitment to quality and customer satisfaction.
Highlight Relevant Certifications: Clearly list your valid site certifications such as SMSTS, First Aid, CSCS, and Asbestos Awareness. This will demonstrate your qualifications for the role and show that you meet the necessary requirements.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with clients and stakeholders in previous roles. This is crucial for the Aftercare Manager position, so make it clear that you can maintain high levels of communication.
Express Enthusiasm for the Role: In your cover letter or application statement, convey your excitement about the opportunity to join a supportive team and work on interesting projects. A positive attitude can set you apart from other candidates.
How to prepare for a job interview at Brown And Wills Recruitment Ltd
✨Showcase Your Aftercare Experience
Make sure to highlight any previous experience you have in aftercare roles or site delivery positions. Discuss specific projects where you managed client relationships and resolved issues post-completion, as this will demonstrate your suitability for the role.
✨Emphasise Communication Skills
Since this role involves high levels of client interface, be prepared to discuss how you effectively communicate with various stakeholders. Share examples of how you've maintained clear communication during past projects, ensuring client satisfaction.
✨Demonstrate Quality Delivery Ethos
The company values quality and customer satisfaction highly. Be ready to talk about your commitment to these principles, perhaps by sharing instances where you went above and beyond to ensure a project's success and client happiness.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of project administration and relevant certifications like SMSTS and CSCS. Be ready to discuss how your IT skills can contribute to efficient project management and aftercare processes.
