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- Tasks: Build and maintain strong relationships with B2B clients while ensuring their satisfaction.
- Company: Join a dynamic B2B team in Letchworth focused on customer success and innovation.
- Benefits: Enjoy additional leave, company events, free parking, no weekends, and a yearly bonus.
- Why this job: Be a key player in sales, engage with clients, and explore new technologies like AI.
- Qualifications: Experience in account management, excellent communication skills, and proficiency in CRM software required.
- Other info: Potential to contribute to marketing efforts through social media engagement.
The predicted salary is between 28000 - 35000 £ per year.
Location: Letchworth, SG6
Salary: £28,000 - £35,000
Working Hours: Monday – Friday (8:30am – 5:00pm)
Are you a proactive and customer-focused individual with a passion for building lasting relationships? We are looking for an enthusiastic Account Manager to join my clients’ growing B2B team in Letchworth. This is an excellent opportunity for someone who thrives in a dynamic sales environment and enjoys being a key point of contact for clients.
In this role, you will be responsible for nurturing existing client relationships, understanding their needs, and ensuring their continued satisfaction. You will play a vital role in the sales cycle, from initial inquiry through to order fulfilment.
If you are a highly motivated individual with a knack for sales, customer satisfaction, and a curiosity for new technologies, we encourage you to apply!
What you’ll be doing:
- Building and maintaining strong, long-lasting relationships with a portfolio of B2B clients.
- Understanding client requirements and proactively identifying opportunities for growth.
- Generating accurate and timely quotes for products and services.
- Processing customer orders efficiently and ensuring smooth delivery.
- Acting as the primary point of contact for client inquiries, providing exceptional service and support.
- Collaborating internally with other departments to ensure client needs are met.
- Maintaining accurate records of client interactions and sales activities.
- There’s also the potential to contribute to marketing efforts, including creating engaging social media posts for LinkedIn.
What we’re looking for:
- Proven experience in an account management or similar sales-focused role.
- Demonstrable experience in generating quotes and processing orders.
- A track record of building and maintaining strong customer relationships.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- A keen interest in, or ideally some knowledge of, AI tools like ChatGPT and how they can be used to enhance productivity or content creation.
Benefits:
- Additional leave
- Company events
- Free Parking
- No Weekends
- Yearly Bonus
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.
Account Manager employer: Mission 4 Recruitment
Contact Detail:
Mission 4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the B2B landscape and the specific industry your potential employer operates in. Understanding their products, services, and client base will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your relationship-building skills by preparing examples of how you've successfully managed client accounts in the past. Be ready to discuss specific challenges you faced and how you overcame them to maintain client satisfaction.
✨Tip Number 3
Brush up on your knowledge of CRM software and Microsoft Office Suite, as these are essential tools for an Account Manager. Being able to demonstrate your proficiency can set you apart from other candidates.
✨Tip Number 4
Express your interest in AI tools like ChatGPT during your discussions. Highlighting your curiosity about how technology can enhance productivity shows that you're forward-thinking and adaptable, qualities that are highly valued in this role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or sales. Emphasise your ability to build and maintain client relationships, as well as any specific achievements that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the B2B environment and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as communication, negotiation, and organisational abilities. If you have experience with CRM software or knowledge of AI tools, be sure to mention these as they are particularly relevant to the role.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week. This shows your continued interest in the position and can help keep your application top of mind.
How to prepare for a job interview at Mission 4 Recruitment
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully nurtured client relationships in the past, highlighting your proactive approach and customer focus.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in generating quotes and processing orders. Share specific instances where you identified growth opportunities for clients and how you contributed to their satisfaction and success.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you handle client inquiries and provide exceptional service.
✨Show Interest in Technology
Given the emphasis on AI tools like ChatGPT, express your curiosity and any knowledge you have about how these technologies can enhance productivity. This will demonstrate your willingness to adapt and innovate in your role.
