Community Marketing Manager - Rental

At Klipboard, we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

We’re looking for a Community Marketing Manager to help us build, grow, and engage online communities that matter to the Rental sector at Klipboard. This role will focus on creating organic brand visibility, driving awareness and inbound interest through social content, community engagement, and peer-to-peer advocacy — particularly across Facebook Groups, forums, and emerging platforms relevant to equipment hire, event rental, and audiovisual sectors. You’ll be our eyes and ears on the ground — turning real customer conversations into scalable growth opportunities.

Key Responsibilities:

• Grow and manage a strong social community presence for our Rental brands (e.g., inspHire, Current RMS) across platforms like Facebook, LinkedIn, and industry forums.
• Engage with rental industry groups, conversations, and creators to build Klipboard’s brand relevance.
• Plan and publish engaging organic content — from customer spotlights to user tips, memes, and discussion threads.
• Launch micro-campaigns and viral loops to drive traffic to demos and free trials.
• Actively participate in conversations across relevant groups, threads, and comment sections to build awareness and trust.
• Identify and work with micro-influencers, satisfied users, and customers to create UGC and brand advocacy.
• Track engagement, traffic, and conversion metrics to understand what’s working and optimise efforts accordingly.

Skills, Knowledge and Experience:

• 2+ years’ experience in social media, community management, or organic marketing.
• Passion for digital storytelling and connecting with niche communities online.
• Hands-on knowledge of Facebook Groups, LinkedIn, Reddit, or similar community platforms.
• Bonus: Experience in B2B SaaS or Rental/Events/Equipment Hire space.
• Confident copywriting skills and a creative tone of voice.
• Based in or around Nottingham to collaborate with the Rental team where needed.

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other’s differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferable skills, we would love to hear from you!