Human Resources Advisor

Our client, a large Public Sector Organisation requires a Human Resources Advisor in Antrim.

Hours of work: 37 hrs per week Monday to Friday 9 AM to 5 PM

Hourly Rate: £

LOCATION OF POST: Antrim Civic Centre

MAIN PURPOSE OF JOB: Supporting the HR Managers and HR Officers and working with managers/employees to deliver people advice that is clear, relevant and of a high quality, central to an efficient and customer focused human resources service. Effective relationship building across HR is key in being able to deliver first response service.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• To provide first line advice and support to applicants, employees and managers, where appropriate, on HR queries and enquiries.
• Represent the Human Resources section at departmental operational meetings advising/guiding supervisors answering queries and scheduling Human Resources activities for that department.
• Undertake projects as allocated by the Human Resources Managers when appropriate gathering relevant information, preparing reports and making recommendations to improve service delivery and promote innovative developments for the section.
• Attend meetings of Managers and individual employees in reviews of sickness or other absences.
• Prepare referrals to Occupational Health.
• Write and review job advertisements, job descriptions and personnel specifications as required. Review all job descriptions before advertising posts which are vacant.
• Ensure job advertisements are sent to the advertising agent, internet service provider and Training and Employment Agency where appropriate.
• Prepare recruitment and selection documentation and participate in shortlisting and interview panels as human resources lead ensuring Equal Opportunities and Fair Employment procedures are being implemented and the Recruitment and Selection code of Practice is adhered to.
• Assist in the development of work based assessments where appropriate and assist in the operational requirements for Assessment Centres and timetabling when required.
• To produce job offers, contracts of employment.
• To ensure appropriate pre-employment checks are completed for new starters.
• Participate in Welcome Sessions for new employees and ensure all probation paperwork is completed and returned.
• Prepare Voluntary Severance Calculations documents for the Labour Relations Agency and Payroll. In consultation with the Human Resources Managers and Officers arrange meetings with employees regarding severance.
• Co-ordinate the arrangements for and prepare documentation for employees proceeding through the job evaluation and appeals procedures.
• Act as the Human Resources representative in investigations being carried out under the Council's disciplinary, grievance and harassment policies, preparing documentation and assisting the Investigating Officer ensuring that Council procedures are adhered to.
• To input that daily recording of sickness absence on the relevant HR system.
• To respond to annual leave queries.
• To effectively manage the HR group email inboxes, taking ownership of enquiries and solving customer issues where appropriate.
• Conduct exit interviews within the allocated service areas.
• Provide advice to managers on terms and conditions of employment and HR processes.
• Maintain appropriate records, systems and information in a way that allows up to date and timely information to be available and in line with relevant Data Protection legislation.
• Review temporary contracts and impending retirements within service areas and take any action necessary.
• Maintain a payroll journal, prepare accurate payroll notifications, update CiAnywhere and ensure they are received by the Payroll section within the specified timelines.
• Process invoices for payment through the finance system.
• Produce reports from the Human Resources Information Systems as requested.
• Arrange meetings as requested, booking rooms and hospitality.
• Prepare clocking fobs and cards for new starts or at Managers request.
• Participate in cross departmental working groups as required.
• Liaise with local schools and colleges, as and when required, to promote Equality of Opportunity and participate in schools events to promote Council/Careers.
• Participate in the review of policies, practices and procedures and the implementation of new and revised procedures.
• Develop a good understanding of the Human Resources function and assist other members of the Human Resources team in such other duties as may from time to time be necessary.
• Deputise for the Human Resources Officers when required.
• Carry out such other duties as may be allocated by the Human Resources Manager/Officer in relation to the needs of the Department.
• To be available from time to time to carry out duties outside of normal working pattern and in addition to basic contracted hours. Such additional hours will be remunerated in line with Council's approved policies at that time.

GENERAL RESPONSIBILITIES:

• Demonstrate a team approach to achieving the objectives of the Section through full flexibility in relation to tasks undertaken.
• Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion.
• Continuously develop personal knowledge and skills to enhance internal and external customer service.
• Comply with, and ensure that other staff comply with, Council's policies and procedures including those relating to health, safety, wellbeing and safeguarding.
• Promote equality and diversity across all service areas through clear leadership, effective policy implementation and demonstrating appropriate behaviours in line with Council values.
• Carry out any other relevant duties which may be assigned including working in other sections of the Department and Council.
• To be available to work flexibly in other services during emergencies.

QUALIFICATIONS & TRAINING:

ESSENTIAL: Chartered Institute of Personnel Development (CIPD) level 3 qualified. Consideration may be given to applicants who do not hold the above qualification but who can demonstrate using specific examples a minimum of 4 years' experience and a willingness to work towards to achieving the qualification.

DESIRABLE: Membership of the CIPD level 5 qualified.

EXPERIENCE:

ESSENTIAL: 2 years' working experience in a people orientated role to include problem solving. A minimum of 1 year's working experience in a role that involved inputting information accurately, production of letters, reports and other documents.

DESIRABLE: Experience in recruitment and selection procedures for staff. Experience of using an HR information system.

KEY COMPETENCIES:

• Excellent organisational skills with the ability to prioritise and work on own initiative.
• Excellent digital skills to use a wide range of computerised office systems.
• Ability to work accurately and at pace.

ATTRIBUTES:

• Displays a positive attitude including a solution based, flexible and enthusiastic approach.
• Ability to work to a high degree of quality, accuracy and confidentiality.
• Negotiating and influencing skills.
• Ability to exercise tact, diplomacy and discretion.
• Ability to understand and implement policies and procedures.

KNOWLEDGE:

Knowledge of Human Resources Issues.

OTHER:

Full current driving licence or, if a disability prevents driving, access to a suitable form of transport to enable the duties of the post to be carried out in full.

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