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- Tasks: Assist customers with tool hire, delivery, and maintenance while ensuring a great service experience.
- Company: Join Jewson, part of STARK Building Materials UK, a leading distributor in building materials.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and 33 days holiday.
- Why this job: Be part of a friendly team focused on customer satisfaction and career growth.
- Qualifications: No prior experience needed; just bring your people skills and a full driving licence.
- Other info: Flexible working hours available; perfect for students or those seeking part-time work.
Are you based in the Hayle area? Do you have a passion for working with people and customer service? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours: 7.30 – 5.00 Monday to Friday and every other Saturday morning 8-12
Location: 2 Carnsew Road, Hayle, TR27 4HU
Part Time / Flexible working applicants welcomed
Key Responsibilities:
- Delivery and collection of tools and equipment using a 3.5t vehicle, talking customers through how to use them on site.
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop.
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions to deliver the best experience possible.
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey.
- Work according to Health & Safety compliance.
- Improve and build sales within the Tool Hire department.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills And Experience:
- Previous industry experience preferred but not essential.
- Stellar communication and people skills.
- Customer focussed individual.
- Full driving licence, held for a minimum of 1 year (manual transmission).
At Jewson, we are proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Tool Hire Assistant employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the building materials industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when discussing how to handle customer inquiries and provide solutions.
✨Tip Number 3
Research STARK Building Materials and Jewson to understand their values and services. Being able to articulate why you want to work for them specifically can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Jewson or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous roles related to tool hire or the building materials industry. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships with clients. Mention specific skills that align with the responsibilities of the Tool Hire Assistant role, such as communication and problem-solving.
Showcase Relevant Skills: In your application, emphasise your stellar communication skills and any experience you have with tools or equipment. If you have a full driving licence, make sure to mention it, as it's a requirement for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stark Building Materials UK
✨Know Your Tools
Familiarise yourself with the types of tools and equipment that the company hires out. Being able to discuss their uses and maintenance will show your enthusiasm and readiness for the role.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. This role is all about building relationships, so demonstrating your people skills will be crucial.
✨Health & Safety Awareness
Understand the basics of health and safety compliance related to tool hire. Be ready to discuss how you would ensure safety when delivering and collecting equipment.
✨Show Flexibility
Since the position offers part-time and flexible working hours, express your willingness to adapt to different schedules. This can make you a more attractive candidate for the role.
