Customer Start Up Coordinator
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Customer Start Up Coordinator

Customer Start Up Coordinator

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate customer start-ups and ensure smooth transitions for installations.
  • Company: Join Elis, a leader in textile, hygiene, and safety solutions.
  • Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
  • Why this job: Be part of a mission-driven team that values innovation and customer satisfaction.
  • Qualifications: Strong organizational skills and ability to communicate effectively with teams and customers.
  • Other info: Opportunity to engage in both national and international projects.

The predicted salary is between 36000 - 60000 £ per year.

About a career with Elis The role of a Customer Start Up Coordinator is to ensure a trouble-free start-up and collection change that meets the contractual agreement. You will plan and coordinate installations working closely with all internal departments and teams and liaising with customers to overall support the Elis mission to develop and provide value-added textile, hygiene and safety solutions. Your Mission at Elis Prepare project plan for start-up/collection change with clear milestones. Set up new customers on Internal System (AX) and keep the installation monitor up dated with all comments. Plan and monitor start-up/collection change activities such as size fittings, wash tests, reporting requirements etc. Verify operational capability to deliver according to agreed service levels. Monitor that customer implementation is in line with contractual agreements, agreed timeline and escalate to Sales & Account Management and Operations. Keep customers and internal stakeholders updated on Start-up progress. Monitor expected lead times throughout and keep all updated during weekly installation meetings. Participate in start-up/collection change of international and national contracts when relevant. Engage with relevant internal resources to ensure contract is implemented according to agreed timeline and plan corrective actions if necessary. V…

Customer Start Up Coordinator employer: Elis Careers

At Elis, we pride ourselves on being an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. As a Customer Start Up Coordinator, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to our mission of delivering top-notch textile, hygiene, and safety solutions. Our supportive culture fosters teamwork and open communication, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Elis Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Start Up Coordinator

✨Tip Number 1

Familiarize yourself with project management tools and methodologies. As a Customer Start Up Coordinator, you'll need to effectively plan and monitor various activities, so understanding how to create and manage project plans will be crucial.

✨Tip Number 2

Develop strong communication skills. You'll be liaising with both customers and internal teams, so being able to clearly convey information and updates is essential for ensuring a smooth start-up process.

✨Tip Number 3

Gain experience in customer relationship management. Understanding how to build and maintain relationships with clients will help you keep them informed and engaged throughout the start-up process.

✨Tip Number 4

Stay organized and detail-oriented. Keeping track of multiple installations and ensuring that all milestones are met requires a high level of organization and attention to detail, which are key traits for this role.

We think you need these skills to ace Customer Start Up Coordinator

Project Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Customer Relationship Management
Organizational Skills
Team Collaboration
Adaptability
Technical Proficiency in Internal Systems (AX)
Monitoring and Reporting
Stakeholder Engagement
Process Improvement
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Customer Start Up Coordinator position. Highlight key responsibilities and required skills that align with your experience.

Tailor Your CV: Customize your CV to reflect your relevant experience in project planning, customer coordination, and internal communication. Use specific examples that demonstrate your ability to manage start-up processes effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills and experiences make you a perfect fit for ensuring smooth start-ups and customer satisfaction.

Highlight Communication Skills: Since the role involves liaising with customers and internal teams, emphasize your strong communication skills. Provide examples of how you've successfully managed stakeholder relationships in previous roles.

How to prepare for a job interview at Elis Careers

✨Understand the Role

Make sure you have a clear understanding of the Customer Start Up Coordinator role. Familiarize yourself with the responsibilities, such as planning installations and coordinating with internal teams. This will help you answer questions confidently and demonstrate your knowledge.

✨Show Your Project Management Skills

Be prepared to discuss your experience with project planning and coordination. Highlight any relevant projects where you successfully managed timelines, milestones, and stakeholder communication. Use specific examples to illustrate your skills.

✨Emphasize Communication Abilities

Since the role involves liaising with customers and internal departments, showcase your communication skills. Be ready to provide examples of how you've effectively communicated project updates or resolved issues in previous roles.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask during the interview. This could include inquiries about the company's approach to customer implementation or how they measure success in the start-up process. Asking questions shows your interest in the role and helps you assess if it's the right fit for you.

Customer Start Up Coordinator
Elis Careers
Apply now
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