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For Companies At a Glance
- Tasks: Support the Business Operations team by managing Salesforce CRM and enhancing user experience.
- Company: Join FlexGen, a leader in energy storage technology, shaping sustainable power globally.
- Benefits: Enjoy flexible work options, professional growth opportunities, and a collaborative culture.
- Why this job: Be part of a mission-driven company making a real impact in the energy sector.
- Qualifications: 1 year of Salesforce experience required; strong analytical skills and attention to detail are essential.
- Other info: Opportunity to work with cutting-edge technology and contribute to innovative projects.
The predicted salary is between 28800 - 48000 £ per year.
About the Company
Headquartered in Durham, N.C., FlexGen delivers advanced software and services to the global energy storage industry. Drawing on decades of engineering and software expertise, the company contributes to shaping the future of sustainable power both in the United States and around the world. FlexGen’s HybridOS software integrates with any hardware vendor and supports both traditional and renewable power sources. Its advanced analytics and AI capabilities enable energy storage owners to implement diverse market strategies, connect different generation types, strengthen grid reliability, and improve financial outcomes. With 1.5 million hours of runtime and 8 GWh of energy storage systems under management, HybridOS has a proven track record with developers, utilities, government agencies, and industrial organizations.
About the Role
A Salesforce Administrator Associate is needed to support the Business Operations team. This role focuses on configuring and maintaining Salesforce CRM to boost system performance and support business objectives. Responsibilities include working with internal teams to understand requirements and translating them into effective Salesforce solutions. This position helps improve user experience and supports Salesforce as a primary business system.
Key Responsibilities
- Salesforce Administration & Support
- Oversee daily operations of Salesforce, including user setup, configuration, customization, and general maintenance.
- Provide initial support to users by troubleshooting issues and responding to questions.
- Manage user accounts, roles, profiles, and permission sets to maintain proper access and security.
- Implement changes such as custom fields, page layouts, record types, and validation rules with guidance from senior administrators.
- System Enhancements & Development
- Collaborate with stakeholders to gather requirements, document workflows, and develop solutions that increase efficiency.
- Create and maintain reports, dashboards, and list views to support data analysis and reporting needs.
- Develop and implement workflows, automations, and other system improvements as requested.
- Data Management & Quality
- Support efforts to maintain clean, accurate data, including deduplication, audits, and managing data imports and exports.
- Conduct routine system checks to identify and address any issues related to data accuracy or security.
- Integrations & System Updates
- Manage and support integrations between Salesforce and other business tools to ensure proper data exchange and functionality.
- Monitor Salesforce updates and assist in testing and launching new features.
- Documentation & Projects
- Maintain detailed documentation of system configurations, processes, and guidelines to support training and consistency.
- Assist with various projects and initiatives led by the Business Operations or CRM teams.
Qualifications
- At least 1 year of hands-on experience with Salesforce, preferably in an administrative or support role.
- Knowledge of Salesforce CRM, including Sales Cloud and Service Cloud.
- Experience with customizations such as fields, page layouts, workflows, validation rules, and reports.
- Understanding of data management tools like Data Loader and Excel.
- Strong analytical and problem-solving skills with keen attention to detail.
- Ability to handle multiple priorities and work independently in a fast-paced setting.
- Experience with ticketing or support tools (e.g., Jira) is a plus.
- Strong communication and interpersonal skills, with the ability to work collaboratively across teams.
- Professional presence and organizational awareness when working with colleagues at all levels.
- Solid organizational and project management skills with the ability to prioritize and meet deadlines.
- Willingness to learn and adapt to new business processes and technology.
Salesforce Administrator Associate FlexGen Leading Energy Storage Technology Solutions employer: sfapps.info
Contact Detail:
sfapps.info Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator Associate FlexGen Leading Energy Storage Technology Solutions
✨Tip Number 1
Familiarise yourself with Salesforce's latest features and updates. Since the role involves managing system enhancements, being up-to-date with the platform will show your proactive approach and readiness to implement new functionalities.
✨Tip Number 2
Network with current Salesforce Administrators or professionals in the energy sector. Engaging with them can provide insights into the specific challenges they face and how you can tailor your skills to meet those needs.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Given the emphasis on troubleshooting and user support, having examples ready that demonstrate your analytical abilities will make you stand out during interviews.
✨Tip Number 4
Showcase your experience with data management tools. Since maintaining clean and accurate data is crucial for this role, highlighting your familiarity with tools like Data Loader and Excel will be beneficial.
We think you need these skills to ace Salesforce Administrator Associate FlexGen Leading Energy Storage Technology Solutions
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Salesforce Administrator Associate position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any hands-on experience you have with Salesforce, particularly in administrative or support roles. Mention specific customisations you've worked on, such as fields, page layouts, and workflows.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your analytical and problem-solving abilities. Discuss how you've tackled challenges in previous roles, especially those related to data management or system enhancements.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at FlexGen. Mention your interest in sustainable energy solutions and how you can contribute to their mission.
How to prepare for a job interview at sfapps.info
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce CRM, especially the features relevant to the role like Sales Cloud and Service Cloud. Be prepared to discuss your hands-on experience with customisations, workflows, and data management tools.
✨Showcase Your Problem-Solving Skills
During the interview, highlight specific examples where you've successfully troubleshot issues or improved system performance. This will demonstrate your analytical skills and ability to handle challenges effectively.
✨Prepare for Collaborative Scenarios
Since the role involves working with various stakeholders, be ready to discuss how you've collaborated with teams in the past. Share experiences where you gathered requirements and translated them into effective solutions.
✨Emphasise Your Organisational Skills
FlexGen values strong organisational abilities. Be prepared to talk about how you manage multiple priorities and meet deadlines, especially in a fast-paced environment. Mention any project management tools or techniques you use.
