Medical Receptionist - Abingdon, VA
Medical Receptionist - Abingdon, VA

Medical Receptionist - Abingdon, VA

Abingdon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide excellent customer service, check in patients, and assist with daily operations.
  • Company: Join Crossroads Treatment Centers, a leader in opioid use disorder treatment since 2005.
  • Benefits: Enjoy medical, dental, and vision insurance, PTO, and a supportive community culture.
  • Why this job: Make a real impact on lives while gaining valuable experience in healthcare.
  • Qualifications: High School Diploma or GED required; customer service experience preferred.
  • Other info: Flexible schedule with opportunities for community involvement and personal growth.

The predicted salary is between 24000 - 36000 £ per year.

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Day in the Life of a Medical Receptionist

  • Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
  • Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
  • Provide an exceptional experience by guiding new patients through their intake process.
  • Collect urine and saliva samples for patient drug screens as needed.
  • Maintains daily financial records and reports.
  • Coordinates with medical and clinical staff to coordinate intakes.
  • Provides clerical and logistical support.
  • Oversees patient accounts and financial responsibilities.

Education And Experience Requirements

  • At minimum, High School Diploma or GED required.
  • Customer Service experience in a fast paced environment preferred.
  • Experience in healthcare, addiction medicine, office administration preferred.
  • Lived Addiction experience is a plus.

Schedule and Travel

  • Pounding Mill and Wise on an as needed basis.
  • Monday (Abingdon) 11:00am-5:00pm
  • Tuesday (Abingdon) 9:00am-1:00pm or (Wise) 9:00am-1:00pm
  • Wednesday (Abingdon) 10:30am-6:30pm or (Pounding Mill) 9:00am-2:00pm
  • Thursday (Abingdon) 8:00am-4:00pm
  • Friday (Abingdon) 10:00am-3:00pm or (Pounding Mill) 9:00am-2:00pm
  • Saturday (Abingdon) 8:00am-12:00pm

Position Benefits

  • Have a daily impact on many lives.
  • Excellent training if you are new to this field.
  • Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
  • Community events that promote belonging and education, including community cookouts, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
  • Opportunity to save lives every day!

Benefits Package

  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health day
  • Calm subscription for all employees

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Medical Practices

Medical Receptionist - Abingdon, VA employer: Crossroads

Crossroads Treatment Centers is an exceptional employer dedicated to making a meaningful impact in the lives of individuals struggling with opioid use disorder. With a strong commitment to diversity and inclusion, employees benefit from excellent training, a supportive work culture, and opportunities for personal and professional growth, all while contributing to vital community outreach initiatives. Located in Abingdon, VA, this role offers a chance to be part of a compassionate team that prioritises patient care and provides comprehensive benefits, including medical insurance, paid leave, and a 401K match program.
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Contact Detail:

Crossroads Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Receptionist - Abingdon, VA

Tip Number 1

Familiarise yourself with the specific responsibilities of a Medical Receptionist at Crossroads. Understanding their focus on customer service and patient intake processes will help you demonstrate your knowledge during any interviews.

Tip Number 2

Highlight any relevant experience in healthcare or customer service when networking. Engaging with professionals in the field can provide insights and potentially lead to referrals, increasing your chances of landing an interview.

Tip Number 3

Show your passion for helping others, especially in the context of addiction treatment. Being able to articulate why you want to work in this field can set you apart from other candidates.

Tip Number 4

Consider volunteering or attending community events related to addiction treatment. This not only builds your network but also demonstrates your commitment to the cause, which is highly valued by employers like Crossroads.

We think you need these skills to ace Medical Receptionist - Abingdon, VA

Customer Service Skills
Communication Skills
Attention to Detail
Organisational Skills
Clerical Skills
Financial Record Keeping
Ability to Handle Confidential Information
Problem-Solving Skills
Time Management
Basic Knowledge of Medical Terminology
Experience with Office Administration
Empathy and Compassion
Ability to Work in a Fast-Paced Environment
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Medical Receptionist at Crossroads. Familiarise yourself with their commitment to patient care and the specific tasks mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience in customer service and healthcare. Emphasise any previous roles that involved fast-paced environments or direct patient interaction, as these are crucial for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others, especially in the context of addiction treatment. Mention any lived experience or understanding of addiction, as this can set you apart from other candidates.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Crossroads

Research the Company

Before your interview, take some time to learn about Crossroads Treatment Centers. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Highlight Customer Service Skills

As a Medical Receptionist, excellent customer service is key. Be prepared to discuss your previous experiences in fast-paced environments and how you've handled challenging situations with patients or clients. Use specific examples to illustrate your skills.

Demonstrate Empathy and Understanding

Given the sensitive nature of addiction treatment, it's important to convey empathy during your interview. Share any relevant experiences that showcase your ability to connect with individuals facing difficult circumstances, whether through personal experience or professional interactions.

Prepare Questions for the Interviewer

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or the company's approach to patient care. This shows your enthusiasm and helps you assess if the position is the right fit for you.

Medical Receptionist - Abingdon, VA
Crossroads
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