Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate engineer schedules, manage logistics, and ensure smooth operations.
- Company: Join a dynamic team focused on enhancing customer satisfaction and internal efficiency.
- Benefits: Enjoy a collaborative culture and gain hands-on experience in international service operations.
- Why this job: Be the vital link between customers and engineers, driving service excellence.
- Qualifications: Experience in technical administration, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: Apply today to be part of a high-performing engineering support team!
The predicted salary is between 28800 - 43200 £ per year.
Are you an organised, solutions-driven administration professional who thrives in a technical setting? Do you enjoy being the central hub that connects customers, engineers, and suppliers to keep everything running smoothly? We’re on the lookout for a Technical Administrator to support a busy Aftersales team. You’ll play a pivotal role in ensuring smooth coordination across service operations, enhancing customer satisfaction, and boosting internal efficiency.
In this, you’ll be responsible for everything from organising engineer schedules and arranging travel to managing parts logistics and technical documentation. You’ll be the reliable go-to for keeping engineering operations aligned, informed, and on track.
As a Technical Administrator, you will:
- Schedule and coordinate engineer visits in response to customer needs.
- Use internal planning systems to assign jobs and maximise efficiency.
- Organise travel and accommodation for both UK and overseas service visits.
- Maintain and update technical service documentation.
- Process engineer expense reports and support overtime claim approvals.
- Handle inbound and outbound parts orders, stock transfers, and logistics.
- Monitor inventory levels and resolve delivery or stock discrepancies.
- Liaise with suppliers for warranty claims, documentation, and part shipments.
- Act as the key point of contact between customers, sales, engineers, and suppliers.
- Take service requests, verify technical part requirements, and book appointments.
- Keep service records current, update job files, and maintain contract reporting data.
- Track engineering activities and performance metrics for internal reporting.
- Generate invoices upon job completion or per contract terms.
- Manage tracking of product serials, installations, and contract details.
What We’re Looking For:
- Solid experience in a technical administration or engineer support role.
- Proven experience scheduling reactive and proactive calls.
- Excellent organisational and communication skills.
- A proactive team player with a can-do attitude.
- High attention to detail and strong problem-solving skills.
- Confident with Microsoft Office tools, especially Excel.
- Familiarity with ERP or service management systems.
- Understanding of stock control, technical documentation, and contracts.
Why Join Apply?
- Be an essential part of a high-performing engineering support team.
- Thrive in a collaborative, people-first culture.
- Gain hands-on experience with international service operations.
- Help drive service efficiency and outstanding customer experiences.
If you’re the kind of person who takes pride in keeping operations smooth and efficient behind the scenes, we want to hear from you! Apply today or get in touch for more information. If you haven’t heard back from us within 5 working days, your application has not been successful on this occasion. Thank you for your interest — we encourage you to apply again for future roles.
Technical Administrator employer: Odin Careers Ltd
Contact Detail:
Odin Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Administrator
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, especially ERP or service management systems. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed schedules or logistics in previous roles. Be ready to discuss specific situations where your proactive approach made a difference in efficiency or customer satisfaction.
✨Tip Number 3
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your problem-solving skills by thinking of scenarios where you've resolved issues related to logistics or technical documentation. Highlighting your ability to think on your feet will resonate well with the hiring team.
We think you need these skills to ace Technical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical administration or engineer support roles. Emphasise your organisational skills and any specific software or systems you are familiar with, such as ERP or service management systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and problem-solving skills. Mention specific examples of how you've successfully coordinated schedules or managed logistics in previous roles to demonstrate your fit for the position.
Highlight Key Skills: In your application, clearly outline your communication skills and attention to detail. These are crucial for the role, so provide examples of how you've used these skills to enhance customer satisfaction or improve internal efficiency.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Odin Careers Ltd
✨Showcase Your Organisational Skills
As a Technical Administrator, your ability to organise and coordinate is crucial. Be prepared to discuss specific examples of how you've successfully managed schedules, logistics, or documentation in previous roles.
✨Demonstrate Problem-Solving Abilities
Highlight instances where you've resolved issues or improved processes. Employers value candidates who can think on their feet and provide solutions, especially in a technical environment.
✨Familiarise Yourself with Relevant Tools
Make sure you are comfortable discussing Microsoft Office, particularly Excel, and any ERP or service management systems you've used. Being able to talk about your experience with these tools will show you're ready for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as scheduling conflicts or inventory discrepancies. Practising your responses to these scenarios can help you feel more confident during the interview.
