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- Tasks: Join us for an 11-month placement, providing 1st line support and troubleshooting networking issues.
- Company: Be part of a leading British tech company, established in 2002 with impressive growth.
- Benefits: Gain hands-on experience, career progression, and the chance to work part-time during your final year.
- Why this job: Enjoy a supportive culture where 81% of employees recommend working here; make a real impact!
- Qualifications: Must be a 2nd-year IT or networking undergraduate with a passion for customer service.
- Other info: Potential graduate opportunities await after completing your course!
Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.
Your new role:
- 11 month industrial placement opportunity suitable for current undergraduate university students on an IT/networking course
- 1st Line support and handling customer enquiries
- Troubleshooting networking faults and driving resolution to ensure SLAs are not breached
- Opportunity to continue working part-time during final year and graduate opportunities once you complete your course
What you'll need to succeed:
- Currently completing your 2nd year of an IT or networking undergraduate course
- Passion for working in the networking field and eager to learn and progress your career
- Strong customer service focus
What we offer:
- Working at the forefront of technology you will gain hands-on experience with a wide range of vendors
- Career progression opportunities
- Great environment - our employee survey highlighted that 81% of employees would recommend a friend to work here
Please click apply now to be taken to our website where you can see the full job description for the role.
Network Engineer – University Placement Year employer: Exponential-e
Contact Detail:
Exponential-e Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer – University Placement Year
✨Tip Number 1
Make sure to brush up on your networking fundamentals. Understanding key concepts like TCP/IP, DNS, and routing protocols will not only help you in the role but also impress us during any discussions.
✨Tip Number 2
Showcase your passion for networking by engaging in relevant projects or extracurricular activities. Whether it's a personal project or a university club, having hands-on experience will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've provided customer support or resolved technical issues. We value strong customer service skills, so having examples ready will demonstrate your suitability for the role.
✨Tip Number 4
Network with current employees or alumni who have worked in similar roles. They can provide valuable insights into our company culture and the specifics of the position, which can help you tailor your approach.
We think you need these skills to ace Network Engineer – University Placement Year
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant coursework and projects related to IT and networking. Emphasise any experience you have in customer service, as this is a key requirement for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for networking and your eagerness to learn. Mention specific skills or experiences that align with the job description, such as troubleshooting or handling customer enquiries.
Highlight Relevant Skills: In your application, clearly outline your technical skills and any relevant software or tools you are familiar with. This could include networking protocols, troubleshooting techniques, or customer support systems.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Exponential-e
✨Show Your Passion for Networking
Make sure to express your enthusiasm for the networking field during the interview. Share any relevant projects or experiences that demonstrate your interest and eagerness to learn more about the industry.
✨Prepare for Technical Questions
Since this role involves troubleshooting networking faults, be ready to answer technical questions related to networking concepts. Brush up on key topics such as IP addressing, subnetting, and common networking protocols.
✨Demonstrate Customer Service Skills
As the role includes 1st line support, highlight your customer service experience. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past, showcasing your communication skills.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, team dynamics, and potential career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
