At a Glance
- Tasks: Manage customer accounts and maximise sales opportunities through consultative selling.
- Company: Join Certas Energy, the UK's leading independent distributor of fuels and lubricants.
- Benefits: Enjoy competitive commission, career progression, brand discounts, and a buy/sell holiday scheme.
- Why this job: Be part of a supportive team focused on exceeding customer expectations and driving innovation.
- Qualifications: Previous sales experience, strong negotiation skills, and a self-motivated attitude are essential.
- Other info: Work in a fast-paced environment with a strong culture of safety and compliance.
The predicted salary is between 28800 - 43200 £ per year.
We currently have a vacancy for a Customer Account Manager to join our friendly team at our Ipswich office, on a Full Time and Permanent basis working 37.5 hours per week.
As a Customer Account Manager, you’ll have access to:
- Competitive commission - up to £6k OTE
- Career progression within a multi layered sales structure
- Ride to work scheme
- Brand discounts through Certas group scheme
- Buy and sell holiday scheme
As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.
We’re looking for:
- Previous sales experience is desirable
- Strong negotiation skills
- Confidence in own ability
- High degree of self-motivation and time management
- Ability to work with autonomy
- Resilient, persistent and tenacious
- Target driven / results orientated
Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.
We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.
Customer Account Manager employer: Certas Energy Ltd
Contact Detail:
Certas Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarise yourself with Certas Energy's products and services. Understanding their offerings will not only help you in conversations but also demonstrate your genuine interest in the company during interviews.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare specific examples of your past sales experiences that highlight your negotiation skills and ability to manage accounts effectively. Tailoring your stories to align with the job requirements can make a strong impression.
✨Tip Number 4
Showcase your self-motivation and results-oriented mindset by discussing any personal projects or achievements that demonstrate these qualities. This will help you stand out as a candidate who aligns with Certas Energy's values.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and skills that align with the Customer Account Manager role. Emphasise your negotiation skills, self-motivation, and any previous achievements in account management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position at Certas Energy. Mention specific examples of how you've successfully managed accounts or exceeded sales targets in the past.
Highlight Relevant Skills: In your application, clearly outline your strong negotiation skills and ability to work autonomously. Use keywords from the job description to demonstrate that you understand what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Certas Energy Ltd
✨Showcase Your Sales Experience
Make sure to highlight any previous sales experience you have during the interview. Be prepared to discuss specific examples of how you've successfully managed accounts, negotiated deals, or exceeded sales targets in the past.
✨Demonstrate Strong Negotiation Skills
Since negotiation is key for this role, think of scenarios where you've had to negotiate terms or resolve conflicts. Practise articulating your thought process and strategies used in those situations to show your capability.
✨Exude Confidence and Self-Motivation
Confidence in your abilities can set you apart. Prepare to discuss how you stay motivated and manage your time effectively, especially when working autonomously. Share examples that illustrate your resilience and tenacity.
✨Understand the Company Culture
Familiarise yourself with Certas Energy's values and culture, particularly their commitment to safety and compliance. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of delivering high-quality fuel solutions.