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For Companies At a Glance
- Tasks: Lead the analytics team and develop data-driven strategies to enhance business performance.
- Company: Join a dynamic company with over 25 years of experience in business connectivity.
- Benefits: Enjoy a competitive salary, bonus scheme, and comprehensive benefits including free broadband.
- Why this job: Shape the future of business insights while mentoring a passionate team in a flexible work environment.
- Qualifications: Proven leadership in data analytics, strong knowledge of governance, and expertise in predictive modeling.
- Other info: Hybrid work model: 3 days in the office, 2 days remote for optimal work-life balance.
The predicted salary is between 43200 - 72000 £ per year.
Get AI-powered advice on this job and more exclusive features.
Talent Acquisition Manager at TalkTalk Business | Ex-PZ Cussons and NCC Group
About Us
For over 25 years, we’ve been supporting UK businesses of all sizes, providing exceptional connectivity, competitive pricing, and outstanding service. While we take pride in our legacy, our focus is firmly on the future with a fibre-first, future-ready approach.
Our ultra-reliable network is trusted by more than 1 in 10 businesses, and our comprehensive range of innovative solutions are designed to help any business achieve its full potential.
If you are looking to be part of an ambitious team that is constantly evolving and empowered to deliver excellence, we would love to hear from you. Apply today and help us shape the future of business connectivity.
The Role
The Head of Insights & Analytics will play a pivotal role and have primary responsibility over delivering an insights and analytics program that will enable the business to achieve its strategy and commercial objectives by leveraging data-driven decision making.
The role would lead on creating the vision on how to unfold future data and insights, and will play a mentoring role for the wider team. They will determine on the right stack/tooling infrastructure the business needs, and guide the data workhouse and ensure that it is delivered in the correct format.
Responsibilities
- Develop and execute a comprehensive data and analytics strategy aligned with business objectives.
- Inspire, lead, and mentor the analytics team to promote professional development and continuous improvement.
- Establish robust governance policies to maintain data quality, integrity, and security.
- Oversee the design and management of business intelligence tools, dashboards, and models to enable data-driven decision-making.
- Design and iterate on the weekly, monthly and quarterly trading insights required to deliver budgeted performance.
- Direct the data & insights self-serve strategy, ensuring dashboards meet business stakeholder needs and minimize manual intervention.
- Lead the development and deployment of advanced analytics solutions, including predictive modelling (Propensity to churn / buy et al), machine learning, and statistical tools.
- Ensure rigorous testing and validation of analytics deliverables for accuracy and reliability.
- Collaborate with cross-functional teams and senior management to understand their data needs and deliver actionable insights.
- Oversee data projects from inception to delivery, ensuring alignment with business objectives, timelines, and quality standards.
- Drive the application of advanced data science techniques, including AI, machine learning, and algorithmic analysis, to solve complex business challenges.
- Perform sophisticated data analysis to uncover trends, patterns, and insights that guide business strategies.
Skills and experience we are looking for
- Proven experience in leading data and analytics teams in a corporate environment.
- Strong knowledge of data governance principles, business intelligence tools, and advanced analytics techniques.
- Expertise in statistical methods, predictive modelling, and machine learning.
- Excellent communication and stakeholder management skills, with the ability to influence decision-making at a senior level.
- Project management experience, with a track record of delivering complex data projects on time and within scope.
- Proven experience delivering Trading performance insights in a telecoms or MSP business with a variety of go-to-market motions (both low touch, high velocity and high touch, low velocity).
How you will work
At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our aim is for our full time team to spend 3 days a week at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working.
What can we offer you?
- Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
- Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
- Free TalkTalk Broadband: Enjoy complimentary TalkTalk broadband as an added perk for all employees.
- Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
- Additional Perks: Participate in exciting company events, take advantage of volunteering days, and enjoy electric car charging points available at our HQ.
Be a part of our story
We’re human, just like you. We’ve created a happy, diverse, inspiring workplace for real people, just like you.
So, if you’re tuned in to the way people think. If you make mistakes sometimes but keep trying. If you love making connections and building a team. If you understand what customers want and are committed to making it happen, be a part of our story.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing
Industries
Telecommunications
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Head of Trading Insights employer: TalkTalk Business
Contact Detail:
TalkTalk Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Trading Insights
✨Tip Number 1
Familiarize yourself with the latest trends in data analytics and business intelligence tools. Being well-versed in these areas will not only help you understand the role better but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the telecoms and MSP sectors. Engaging with industry peers can provide valuable insights into the challenges and opportunities within the field, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've led data projects in the past. Highlighting your experience with predictive modeling and machine learning will showcase your expertise and align with the responsibilities of the role.
✨Tip Number 4
Understand the company's vision and how the Head of Trading Insights role fits into it. Being able to articulate how you can contribute to their goals will set you apart from other candidates.
We think you need these skills to ace Head of Trading Insights
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Head of Trading Insights position. Tailor your application to highlight your relevant experience in data analytics and team leadership.
Craft a Compelling CV: Your CV should clearly showcase your experience in leading data and analytics teams, as well as your expertise in statistical methods and predictive modeling. Use specific examples to demonstrate your achievements in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for data-driven decision making and how you can contribute to the company's goals. Mention your experience with business intelligence tools and your ability to mentor teams, aligning your skills with the job description.
Highlight Relevant Projects: If you have managed complex data projects or delivered trading performance insights in a telecoms or MSP environment, be sure to include these in your application. Detail the outcomes and how they align with the company's objectives.
How to prepare for a job interview at TalkTalk Business
✨Showcase Your Leadership Skills
As the Head of Trading Insights, you'll be expected to inspire and lead a team. Be prepared to discuss your previous leadership experiences, how you mentored others, and the strategies you used to promote professional development within your teams.
✨Demonstrate Your Data Expertise
Make sure to highlight your strong knowledge of data governance principles, business intelligence tools, and advanced analytics techniques. Prepare examples of how you've successfully implemented these in past roles, especially in delivering trading performance insights.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating complex data concepts in a way that is easy to understand for stakeholders at all levels. Be ready to share how you've influenced decision-making in previous positions.
✨Prepare for Project Management Questions
Since project management experience is essential, come equipped with specific examples of complex data projects you've managed. Discuss how you ensured they were delivered on time and within scope, and be ready to talk about any challenges you faced and how you overcame them.
