At a Glance
- Tasks: Process orders, manage customer relationships, and drive sales growth daily.
- Company: Join a well-established, growing business making a real impact in the market.
- Benefits: Competitive salary up to £28,500 and opportunities for career growth.
- Why this job: Build strong relationships and enjoy a dynamic work environment focused on customer satisfaction.
- Qualifications: Experience in customer service or sales coordination is essential; strong communication skills required.
- Other info: Ideal for those who thrive on teamwork and delivering exceptional service.
The predicted salary is between 22800 - 28500 £ per year.
Are you an experienced sales order processor or account manager ready for your next challenge? This is an exciting opportunity to join a well-established, growing business where you will build strong customer relationships, drive sales, and make a real impact every day.
Description of the role:
- Process all orders, quotes, telephone enquiries, despatch, and invoice queries promptly, meeting agreed service levels and quality standards.
- Secure orders to achieve revenue, profit, and value targets from both existing and new customers.
- Identify customer needs and provide expert advice, support, and effective problem-solving solutions.
- Manage customer orders from initial enquiry through order processing to on-time product delivery.
- Build and nurture strong relationships with customers and colleagues.
- Collaborate closely with external sales teams to ensure seamless communication and superior service delivery.
- Coordinate projects and contracts from enquiry to completion, monitoring progress to guarantee customer satisfaction.
About you:
- Proven experience in a similar customer service or sales coordination role.
- Strong customer focus with outstanding communication and relationship-building skills.
- Ability to identify opportunities to upsell and confidently drive sales growth.
- Excellent organisational and time management skills, with the ability to prioritise effectively.
- Technically confident, with solid experience using sales systems and advanced Excel skills.
If you thrive on building relationships, delivering outstanding service, and driving sales growth, we would love to hear from you.
Sales Coordinator employer: Fabric Recruitment Ltd
Contact Detail:
Fabric Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage with potential customers more effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Network with current employees or industry professionals. Building connections can provide you with valuable insights about the role and the company culture, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships in the past. Highlighting your experience in driving sales growth will show us that you're a strong candidate for the Sales Coordinator position.
✨Tip Number 4
Demonstrate your organisational skills by being punctual and well-prepared for any meetings or interviews. This will reflect your ability to manage multiple tasks effectively, a key requirement for the role.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales coordination or customer service. Emphasise your skills in order processing, relationship building, and any specific sales systems you have used.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've driven sales growth or improved customer satisfaction in previous roles.
Highlight Key Skills: In your application, clearly outline your organisational and time management skills. Provide examples of how you've successfully managed multiple tasks or projects simultaneously.
Showcase Technical Proficiency: If you have advanced Excel skills or experience with sales systems, make sure to mention these in your application. Highlight any specific achievements that demonstrate your technical confidence.
How to prepare for a job interview at Fabric Recruitment Ltd
✨Showcase Your Sales Experience
Be prepared to discuss your previous roles in sales or customer service. Highlight specific examples where you successfully processed orders, managed accounts, or drove sales growth. This will demonstrate your capability and relevance for the Sales Coordinator position.
✨Demonstrate Strong Communication Skills
Since building relationships is key in this role, practice articulating your thoughts clearly and confidently. Use examples from past experiences to illustrate how you've effectively communicated with customers and colleagues to resolve issues or enhance service delivery.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Think of situations where you identified customer needs and provided effective solutions. This will show your potential employer that you can handle challenges and maintain customer satisfaction.
✨Familiarise Yourself with Sales Systems
Brush up on your knowledge of sales systems and Excel, as these are crucial for the role. Be ready to discuss your technical skills and how you've used them in previous positions to streamline processes or improve efficiency.