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- Tasks: Lead a multi-site team to enhance customer satisfaction and profitability in aftersales.
- Company: Join a top UK commercial vehicle distributor with a strong reputation and ambitious growth plans.
- Benefits: Enjoy a six-figure salary and flexible location options along key transport corridors.
- Why this job: Be part of a respected brand focused on excellence and customer service in a dynamic industry.
- Qualifications: Proven leadership experience in aftersales within the commercial vehicle sector is essential.
- Other info: This role offers significant opportunities for professional growth and impact.
The predicted salary is between 72000 - 108000 £ per year.
Large scale, multi-site commercial vehicle supply, service and aftersales Group. Senior level leadership and business growth opportunity. Flexible location M4/M25/M1 corridors. Remuneration: Six figure package. THE COMPANY A superb opportunity has arisen for an accomplished commercial vehicle aftersales leader to make a significant contribution to the development and growth of this leading, premium brand business. Our client is one of the UK’s foremost commercial vehicle distributors, a well known, highly respected and ambitious £160m subsidiary of a major Group, supplying new and used commercial vehicles and aftersales services through a multi-site network around the South East. Their business proposition is most compelling – a long standing and enviable reputation for the supply of high quality products, great people, a blue chip customer base and a real passion for providing fantastic customer service. With significant opportunities for future growth and a focus on driving excellence through aftersales and service, an experienced and driven Aftersales Director is required to take this division to the next level. THE ROLE Reporting to the Managing Director and as a key member of the Senior Leadership team, your focus will be to:- * Lead a large, experienced multi-site team of aftersales, service and parts professionals, producing the highest levels of customer satisfaction * Maximise performance and profitability across all aftersales activities, ac…
Aftersales Director employer: Executive Resourcing Global Ltd
Contact Detail:
Executive Resourcing Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Director
✨Tip Number 1
Network with professionals in the commercial vehicle industry. Attend industry events, trade shows, and seminars to connect with key players and learn about potential opportunities.
✨Tip Number 2
Research the company thoroughly. Understand their business model, values, and recent developments. This knowledge will help you tailor your approach and demonstrate your genuine interest during discussions.
✨Tip Number 3
Highlight your leadership experience in aftersales and service management. Be prepared to discuss specific examples of how you've driven performance and customer satisfaction in previous roles.
✨Tip Number 4
Prepare to discuss your vision for the aftersales division. Think about innovative strategies you could implement to enhance customer service and profitability, as this will show your forward-thinking approach.
We think you need these skills to ace Aftersales Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and expectations of the Aftersales Director position. Highlight your relevant experience in leading aftersales teams and driving customer satisfaction.
Tailor Your CV: Customize your CV to emphasize your leadership skills, experience in the commercial vehicle sector, and any achievements related to aftersales performance. Use metrics to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for aftersales and service excellence. Discuss how your vision aligns with the company's goals and how you can contribute to their growth.
Highlight Leadership Experience: In both your CV and cover letter, make sure to highlight your experience in managing large teams and driving business growth. Provide specific examples of how you've successfully led initiatives that improved customer satisfaction and profitability.
How to prepare for a job interview at Executive Resourcing Global Ltd
✨Showcase Your Leadership Experience
As an Aftersales Director, you'll be leading a large team. Be prepared to discuss your previous leadership roles, how you motivated your teams, and the strategies you implemented to achieve high customer satisfaction.
✨Demonstrate Industry Knowledge
Familiarize yourself with the commercial vehicle industry, especially trends in aftersales services. Discuss how you can leverage this knowledge to drive growth and improve service quality within the company.
✨Prepare for Performance Metrics Discussion
Expect questions about how you've maximized performance and profitability in past roles. Be ready to share specific metrics or KPIs you've improved and the methods you used to achieve those results.
✨Emphasize Customer Service Excellence
Since the company prides itself on fantastic customer service, prepare examples of how you've enhanced customer satisfaction in previous positions. Highlight any initiatives you led that resulted in positive customer feedback.
