Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Service Manager in delivering a safe and caring service for individuals with learning disabilities.
- Company: Cartrefi Cymru Co-operative is a leading support provider in Wales, focused on community and care.
- Benefits: Enjoy 25 days annual leave, training opportunities, and access to discounts and wellbeing resources.
- Why this job: Make a real difference in people's lives while working in a supportive and values-driven environment.
- Qualifications: Experience in social care and a Level 3 in Health and Social Care are essential.
- Other info: This role requires a driving licence and offers sleep-in shifts at £60 per night.
The predicted salary is between 22700 - 30000 £ per year.
Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales largest support providers.
With a new opportunity to join us as an Assistant Service Manager you can play a part in this. (this role is driver essential) We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. We want to work with the best people with the best skills and who demonstrate our values and are committed to making everyday remarkable.
Location: Blaenau Gwent
Hours: 37
Salary: £27,224pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile
Contract: Permanent
Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity
What you’ll be doing:
- Working alongside the Service manager to ensure a safe and caring service for the people we support and our colleagues.
- Being visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support.
- Working shifts on a rota basis which may include sleep ins.
- In the absence of the Service Manager, having responsibility for the day to day running of the service.
- Providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings.
- Building positive relationships with all stakeholders and putting our vision and values into action to deliver a first-class service.
- Focusing on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.
Who we’re looking for:
- Experience supporting people with learning difficulties in a social care setting
- Level 3 in Health and Social Care (or actively working towards)
- A strong caring nature to support others to live an enriched life and fulfil their potential
- A working knowledge and understanding of the Care Council for Wales Code of Practice
- Flexibility to work shifts and provide cover as required
- A drivers licence and happy to travel for meetings and training.
It’s not just what you do, it’s how you do it — we’re looking for someone who can believe and demonstrate our values every day.
Our Rewards:
- Excellent training and development opportunities to achieve qualifications
- 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
- Benevolent Fund, confidential financial wellbeing resource available to our colleagues
- Long term service awards
- Access to online shopping discounts and benefits platform
- 24 hour access to our Employee Assistance Programme
- Eligibility for Blue Light discount card
- And much much more…
Our Mission: To build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.
Our Values: We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:
- Honesty
- Trust
- Kindness
- Respect
- Wellbeing
Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.
Assistant Service Manager employer: Cartrefi Cymru Co-operative
Contact Detail:
Cartrefi Cymru Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Cartrefi Cymru. Understanding their commitment to supporting individuals with learning disabilities will help you align your responses during interviews and demonstrate that you share their vision.
✨Tip Number 2
Highlight your experience in social care settings, especially any specific instances where you've supported individuals with learning difficulties. Be ready to discuss how you’ve made a positive impact in those roles.
✨Tip Number 3
Prepare to discuss your leadership style and how you would manage a team in the absence of the Service Manager. Think of examples where you've successfully led a team or handled challenging situations.
✨Tip Number 4
Since this role requires flexibility with shifts, be prepared to discuss your availability and willingness to adapt to the needs of the service. Showing that you're committed to providing excellent support will set you apart.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Service Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your experience in supporting individuals with learning disabilities, particularly in a social care setting. Use specific examples to demonstrate your skills and how they relate to the role.
Showcase Your Values: Cartrefi Cymru values honesty, trust, kindness, respect, and wellbeing. Make sure to reflect these values in your application by providing examples of how you embody them in your professional life.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Cartrefi Cymru Co-operative
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Assistant Service Manager. Familiarise yourself with the day-to-day operations, including supporting the Service Manager and ensuring a safe environment for those you support.
✨Demonstrate Your Values
Cartrefi Cymru Co-operative places a strong emphasis on values like honesty, kindness, and respect. Be prepared to share examples from your past experiences that showcase how you embody these values in your work.
✨Showcase Your Experience
Highlight your experience in supporting individuals with learning disabilities. Discuss specific situations where you made a positive impact, as this will demonstrate your capability and commitment to the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values and expectations.
