Event Manager Brand: Multiple brands Salary: £32,000- £34,000 DOE +20% Bonus

The Event Manager is responsible for the strategic development, organisation and continual improvement of a range of events within the emap portfolio. The Event Manager’s key aim is to produce commercially successful events that create quality business environments for clients, whilst enhancing and strengthening the products and brands involved. They will have operational responsibility in delivering industry-leading live, hybrid and virtual events including awards, conferences, festivals, and sponsor led events.

Key responsibilities:

• Manage a portfolio of pre-defined leading industry awards, conferences, and bespoke marketing solutions events (physical & virtual) on time, below budget, and to the required standard – ensuring that brand values are met.
• Management of P&L/Budgets for individual events with a focus on value for money and maximising contribution to the wider business.
• Building cross-functional relationships with internal stakeholders to support the success and strategic aims of the event and/or brand.
• Building strong relationships with suppliers, including AV teams, venues, entertainers, etc., negotiating to ensure the best value is achieved.
• Manage customer relationships with critical and strategically important sponsors, speakers, and delegates, acting as a point of contact.
• Problem solving, decision making, and escalating issues as they arise.
• Ensuring that the overall experience is positive, exceeds expectations, and Net Promoter Scores (NPS) are increased.
• Collate customer feedback, identifying areas for improvement.
• Fulfill sponsorship deliverables with attention to detail to maximise return on investment.
• Accurate and regular reporting upwards of revenues, profits and KPI’s vs target.
• Analysing year-on-year performance and leading or participating in event debrief discussions, identifying future trends or improvements.
• Identifying areas for event growth and future opportunities for the brands.
• Contributing to the development of our virtual and hybrid event strategy.
• Responsible for developing and articulating an event strategy, driving continual improvement, event growth, and best practice across all events.
• Manage and maintain data in a responsible way in accordance with GDPR and the internal data processing procedure.
• Ensuring all event content is proofread, brand-aligned, and meets guidelines.
• Take an active role in coaching and mentoring junior team members to ensure that the overall team is working to emap standards, values, and processes.
• Responsible for ownership, accountability, and reporting for all logistical elements of the allocated events.

Qualifications and experience:

• Educated to degree level or equivalent.
• Minimum 3 years of event experience.
• Corporate / B2B events experience essential – conference and awards preferred.
• Demonstrable knowledge of managing costs within a budget.
• Experience of successful delivery and management of multiple events.
• Experienced in sponsor liaison and stakeholder management.

Skills and competencies:

• Integrity, leadership, and not afraid of responsibility and accountability.
• Excellent communication skills, verbal and written.
• Innovative, creative and advanced project management skills.
• Advanced negotiation, problem solving and decision-making skills.
• Customer focused and seeks and utilises customer insight.
• Team player and excels at stakeholder management.
• Advanced planning and strong organisational skills.
• High attention to detail with exceptional analytical skills and reporting.
• Work well under pressure and be an advocate for change.
• Must be familiar with general computer use including Microsoft Word, Excel, PowerPoint and Outlook.
• Experience of using virtual event platforms desirable but not essential.

Personal attributes:

• Self-motivated, self-sufficient and accountable.
• Personal credibility and gravitas to command respect from the team and both internal and external stakeholders.
• Strategic and forward thinking whilst deadline driven and results focused.
• Flexible and embraces change whilst remaining enthusiastic and positive.
• Creative, resourceful and proactive.
• Multi-tasker but remains calm and professional under pressure.

What we offer:

• 25 days of annual leave, with the option to buy or sell additional days.
• One additional day of leave per year - Celebration Day.
• Health plan.
• Life assurance.
• Private virtual GP access.
• Seasonal flu jabs available at the office.
• Continuous learning & development opportunities.
• In-house Excellence Awards and other innovation projects.
• Cycle-to-work scheme.
• Discounted gym memberships.
• Retail discount vouchers.
• Rail season ticket loans.
• Pension scheme.
• One paid volunteer day per year.
• Annual Summer & Winter Celebrations.
• Work from home during August.
• Income protection and more.

Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.

Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.

How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.