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- Tasks: Support our sales team with insights and tools to boost their performance.
- Company: Join Sonatype, a leader in software supply chain security, trusted by top enterprises.
- Benefits: Enjoy flexible working, wellness weeks, and paid volunteer time off.
- Why this job: Be part of a pioneering company that values innovation and inclusivity.
- Qualifications: 5+ years in sales operations and Salesforce expertise required.
- Other info: We celebrate diversity and are an equal-opportunity employer.
The predicted salary is between 48000 - 84000 £ per year.
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
As a Senior Sales Operations Analyst you will step into a pivotal role at the intersection of technology, data analysis, operations and sales strategy. Your primary objective is to empower our sales team with the tools, processes, insights, and support they need to excel at every stage of the sales cycle. Your day-to-day activities will revolve around harnessing the power of Salesforce to drive efficiency, transparency, and productivity within our sales organization. This means diving deep into the intricacies of Salesforce's functionalities, from customizing fields and workflows to designing comprehensive reports and dashboards that provide actionable insights into our sales performance. You'll work closely with sales leadership to understand their objectives, challenges, and pain points, translating these insights into tailored solutions that optimize our sales processes and drive revenue growth.
What You’ll Do
- Sales Strategy & Support
- Serve as the subject matter expert contact for sales-related operational queries across Sales, Marketing, Finance, Legal, and Customer Success.
- Partner with sales leadership to evaluate and improve sales processes, reporting frameworks, and sales performance metrics.
- Review quotes and deals to support sellers in winning high-impact deals that contribute significant revenue to the business, ensuring alignment with strategic goals and profitability targets.
- Systems Ownership
- Design, implement, and maintain Salesforce customizations including workflows, validation rules, approval processes, roles, and profiles.
- Manage Salesforce RCA processes, including multi-year quoting, pricing strategies, and Conga template configurations.
- Ensure the health and accuracy of data across CRM and integrated tools.
- Reporting & Insights
- Create and maintain Salesforce reports and dashboards to monitor KPIs, forecast bookings, and track campaign performance.
- Provide regular updates to leadership on sales performance and trends, highlighting opportunities for growth or remediation.
- Project Leadership
- Lead cross-functional initiatives involving sales process automation, new tool implementation, and system integrations.
- Guide rollout strategies and ensure user adoption through training, documentation, and ongoing support.
- Enablement & Training
- Train and mentor sales reps and stakeholders on sales systems, tools, quoting processes, and pipeline management.
- Support change management efforts related to CRM and sales tooling improvements.
Who You Are
- 5+ years of experience in a Sales Operations Analyst or equivalent sales operations role.
- Active Salesforce Administrator Certification.
- Proficiency in Salesforce CPQ and Salesforce reporting/dashboard creation.
- Deep understanding of quoting, bookings lifecycle, and sales funnel management.
- Strong knowledge of sales operations best practices, hierarchy structures, and product catalog management.
- Experience working with cross-functional teams and leading process improvement initiatives.
It'd be outstanding if you also had:
- Salesforce Sales Cloud Consultant, CPQ Specialist, or Agentforce Specialist certifications.
- Experience integrating Salesforce with internal tech stacks (e.g., Ironclad, Fullcast, Docusign or BI tools).
- Working knowledge of lead management systems and marketing-to-sales handoff processes.
- Experience within the DevOps or DevSecOps industry or a SaaS company.
What We’re Proud Of
- 2025 AI Compliance Solution of the Year - AI Breakthrough Awards
- 2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
- 2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
- 2023 Fast Company Best Places for Innovators
- 2023 Gartner's Magic Quadrant
- 2023 Software Report's Top 100 Software Companies
- 2023 BuiltIn Best Places to Work
- 2022 Frost & Sullivan Technology Innovation Leader Award
- 2022 PeerSpot Silver Peer Award in Software Composition Analysis
- 2022 Tech Ascension Best DevOps Security Solution Award
- 2022 NVCT Cyber Company of the Year
Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest. Paid Volunteer Time Off (VTO)
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
Senior Sales Operations Analyst employer: Sonatype
Contact Detail:
Sonatype Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Operations Analyst
✨Tip Number 1
Familiarise yourself with Salesforce's advanced features, especially those related to customisation and reporting. Being able to demonstrate your expertise in these areas during discussions can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Sonatype on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior Sales Operations Analyst role.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved sales processes in previous roles. Highlighting measurable outcomes will show your potential impact on Sonatype's sales operations.
✨Tip Number 4
Stay updated on industry trends, particularly in software supply chain security and DevOps. Demonstrating your knowledge of these areas during interviews can showcase your commitment to the field and align with Sonatype's mission.
We think you need these skills to ace Senior Sales Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, particularly with Salesforce. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about sales operations and how your skills align with Sonatype's mission. Mention specific achievements that showcase your expertise in Salesforce and sales strategy.
Showcase Relevant Certifications: If you have certifications like Salesforce Administrator or CPQ Specialist, make them prominent in your application. This will help you stand out as a qualified candidate.
Highlight Cross-Functional Experience: Emphasise any experience you have working with cross-functional teams. This is crucial for the role, so provide examples of how you've collaborated with different departments to improve sales processes.
How to prepare for a job interview at Sonatype
✨Know Your Salesforce Inside Out
As a Senior Sales Operations Analyst, you'll be expected to have a deep understanding of Salesforce. Brush up on your knowledge of custom fields, workflows, and reporting functionalities. Be prepared to discuss specific examples of how you've used Salesforce to drive sales efficiency in your previous roles.
✨Understand the Sales Process
Familiarise yourself with the entire sales cycle, from lead generation to closing deals. Be ready to explain how you can optimise each stage of this process. Highlight any experience you have in improving sales performance metrics or implementing new tools that have enhanced sales operations.
✨Prepare for Cross-Functional Collaboration
This role involves working closely with various teams such as Marketing, Finance, and Customer Success. Think of examples where you've successfully collaborated with cross-functional teams to achieve a common goal. Emphasise your communication skills and ability to translate technical insights into actionable strategies.
✨Showcase Your Analytical Skills
Data analysis is key in this position. Be prepared to discuss how you've used data to inform sales strategies or improve processes. Bring examples of reports or dashboards you've created in Salesforce that provided valuable insights into sales performance and led to actionable outcomes.
